Chicago, IL; Denver, CO; New York, NY; San Francisco Bay Area, CA; United States
About Prove
Prove's phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Prove serves more than 1,000 enterprise customers processing 20 billion customer requests annually across industries including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments.
Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We're talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. Teamwork is also important to us—we work together and play together.
Prove has big plans, and we're excited about the future. If this sounds like the place for you—come join our team!
FLSA Status: Exempt
Location: Remote, US
Job Summary
The Enterprise Account Director manages a small group of large complex accounts. You will own the account strategy, and hold targets for revenue retention as well as double digit and net new growth within these accounts.
Key Responsibilities
- Revenue Protection and Growth
- Client Relationship Management: Build and maintain strong, long-lasting relationships with clients. Serve as the main point of contact, understanding their needs, and ensuring their expectations are met.
- Renewals: Monitor account renewals and work proactively to secure renewals on time, focus on price increases, added AGV, and up-selling additional products/services. Remain familiar with all contract terms of customers.
- QBRs: Organizes and hosts onsite QBRs with client executive team to align to customer goals and derive long term partnership plans
- Forecasting & Accuracy: Responsible for forecasting contracted and live revenue
- Become a trusted partner selling Prove strategic solutions that meet/exceed the business needs of the client/prospect
- Routinely meet or exceed sales quotas
- Build and maintain relationships with customers, understanding the organization's strategic initiatives in digital identity and authentication
- Develop a deep knowledge of how Prove solutions meet the client & use case
- Independently build and manage your upsell pipeline in assigned accounts
- Conduct discovery sessions to clearly understand the customers business needs, priorities, budget, timing and key KPIs
- Utilize internal resources efficiently and effectively to drive the sales process with clear thought leadership
- Keep the company informed on market intelligence regarding the identity verification and authentication markets
- Promote, maintain and enhance our cultural values of humility, passion, inclusion, and leadership
- Strong passion for learning about our products and markets through in-house and external training
Experience / Qualifications
- 5+ years of quota-carrying experience selling complex SaaS-based solutions with a strong track record of closing enterprise-level deals over $250k in ACV/ARR
- Experience and relationships with financial, fintech, payments, lending, insurtech, retail, digital native and gig economy companies
- Sales hunter mentality and an entrepreneurial spirit
- Strong history of quota attainment
- Ability to communicate simply and confidently, articulating business value
- Ability to tell a compelling business story, deeply understand prospects' business goals and lead a sales process
- Desire to understand and communicate the underlying technology to business prospects
- Understanding of the security ecosystem with a focus on Identity
- Strong prospecting, qualifying, and negotiating skills; consultative, solution-centric selling
- Self-starter with ability to work independently in a fast-paced, high-growth environment
- Experience in cybersecurity, fintech, or fast-growing startup is required
The anticipated salary range for this role in New York City is $140,000- $150,000 plus variable commission. Offered salary will be determined by the applicant's education, experience, knowledge, skills, geo-location and abilities, as well as internal equity and alignment with market data.
Benefits & Perks
- Competitive salaries & bonus plan (for eligible roles) and equity plan
- Modern health for financial, mental, and physical wellness
- 401(k) retirement plan & match (US offices) and local country pension (international offices)
- Unlimited vacation and flexible hours
- Comprehensive medical benefits for you and your family
- Wellness support and programs
- Snacks and beverages for certain office locations
- Lunch stipend when working from the office (US offices)
- A great place to work and connect with other Provers
Equal Opportunity Employment
Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics.
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