Enrollment Services Counselor - State of South Carolina : Job Details

Salary: $39,300.00 - $66,800.00 AnnuallyLocation : York County, SCJob Type: FTE - Full-TimeJob Number: 179343Agency: York Technical CollegeOpening Date: 08/14/2025Closing Date: 8/31/2025 11:59 PM EasternClass Code:: CB70Position Number:: TBDNormal Work Schedule:: OtherNormal Work Schedule (Other):: Monday - Friday (8:00 - 5:00)Pay Grade: Band 5Opening Date: 08/14/2025EEO Statement: Equal Opportunity EmployerAgency Specific Application Procedures:: Please apply online, taking care to complete the state application with all work history and education. Incomplete applications will be disqualified and will not be reviewed to determine if an applicant has met the qualifications for the position. Supplemental questions are considered part of your official application.Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions. Job ResponsibilitiesYork Technical College, a member of the South Carolina Technical and Comprehensive Education System, is a public, two-year institution of higher education that offers a variety of associate degrees, diplomas, and certificates. Through maximizing student success, the College seeks to contribute to the economic growth and development of York, Lancaster, and Chester counties and of the State. The Enrollment Services Counselor performs the following functions:Monitor assigned recruitment territory and use CRM and SIS tools to track and achieve enrollment goals.Develop and maintain prospective student pipelines by implementing communication workflows including emails, calls, and text messages in coordination with the Enrollment Communications team.Collaborate with internal offices-such as Financial Aid, Academic Divisions, and the Registrar-to facilitate smooth transitions from inquiry to enrollment.Utilize enrollment metrics and data reports to monitor progress and maintain conversion goals at each stage of the enrollment funnel.Organize, promote, and facilitate prospective student events, campus tours, and information sessions.Support new student registration processes, including understanding placement, course scheduling, and advising resources.Represent York Technical College at high schools, businesses, industry fairs, and community organizations to promote the College's programs and services.Participate actively in campus-wide activities and committees that advance student recruitment, retention, and overall student success. Minimum and Additional Requirements Bachelor's degreeAt least two years of recent experience in college admissions, admissions outreach, or student recruiting Preferred Qualifications Demonstrated knowledge of student information systems (Ellucian Colleague) and CRM platforms (Ellucian Recruit) strongly preferred.Outstanding customer service skills with the ability to communicate effectively with diverse populations of students, families, staff, and community stakeholders.Proficiency in Microsoft Office applications and excellent keyboarding and data-entry skills.Strong organizational and time-management skills; ability to plan and execute student recruitment activities and events.Ability to work both independently and collaboratively within a team environment.Flexibility, initiative, and a proactive approach to problem-solving and addressing student needs.Ability to maintain positive working relationships with faculty, staff, students, and community partners.Willingness and ability to travel throughout the tri-county service area and work occasional evenings and weekends, as required. Additional Comments Applicants indicating degree(s) on the application may be required to provide unofficial copies of transcripts in the application process and official transcript upon hire.Benefits for State EmployeesThe state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance BenefitsEligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses. Retirement BenefitsState employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options. Workplace BenefitsState employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.01 What is your highest level of education? Less than a twelfth grade education High school diploma or equivalent Associate Degree Bachelor's Degree Master's Degree or higher 02 Do you have at least two years' of recent experience in college admissions, admissions outreach, or student recruiting? Yes No 03 If you answered yes to questions two, please describe your two years of recent experience in college admissions, student recruiting, or a related student services area. Note: Please see application/resume/CV is not an acceptable response. Required Question