Engineering Services Manager - AI/ML Server Platform Integration - Jabil Circuit : Job Details

Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain and product management services. Operating from over 100 facilities in 26 countries, Jabil delivers innovative, integrated and tailored solutions to customers across a broad range of industries and end-markets, such as automotive, consumer lifestyle and wearable tech, defense and aerospace, connected home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging and printing.

JOB SUMMARY

We are adding an Engineering Services Manager to our team in Northern Kentucky to lead the integration and testing of server rack product lines. In this role, you will drive process automation and continuous improvement in a high-mix, high-tech production environment, facilitating server rack system integration and high-level assembly across multiple sites. This is a high-impact position that supports cutting-edge AI/ML-based server platforms and will require collaboration across multidisciplinary teams to ensure quality, efficiency, and successful new product introduction (NPI). The ideal candidate is a seasoned engineering leader who can drive innovation, communicate effectively at all organizational levels, and deliver outstanding results for our customers.

ESSENTIAL DUTIES AND RESPONSIBILTIES

Automation & Continuous Improvement:

• Oversee end-to-end integration of high-power server rack systems - including high level assembly, cabling, and functional testing of racks with both air and liquid cooling systems.
• Ensure smooth deployment of designs developed by external teams, asking the right questions to validate manufacturability and reliability.
• Proactively seek ways to streamline processes, reduce costs, and improve yield and throughput.
• Utilize data-driven problem solving (root cause analysis, Lean/Six Sigma methodologies) to address production challenges and implement corrective actions that enhance operational performance.
• Identify and implement advanced process automation solutions to improve production efficiency and quality.
• Champion the use of modern manufacturing technologies such as machine vision systems, collaborative robots (cobots), guided assembly, and liquid handling systems to enhance our assembly and test processes.

Cross-Functional Collaboration & Communication:

• Work closely with engineering, quality, and production teams to support NPI and ongoing production.
• Coordinate with global customers and suppliers as needed to resolve technical issues, incorporate feedback, and meet project milestones.
• Serve as a key technical liaison, communicating effectively with all levels of the organization and customers.
• Provide clear updates on engineering activities, project status, and process improvements to site leadership.
• Translate complex technical concepts into clear business terms for executives, while ensuring front-line production staff understand process changes and expectations.

Team Leadership & Development:

• Provide daily guidance and technical expertise to support production.
• Foster a culture of safety, accountability, and continuous learning - mentoring team members, developing subject matter experts, and promoting best practices across the site.

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

Professional Experience & Education:

• 8 to 12 years of relevant experience in one or more of the following: industrial engineering, test engineering, quality engineering, and/or manufacturing operations - with a primary focus on process development and continuous improvement in a fast-paced and highly ambiguous production environment.
• Industry experience in computer, server, and/or network switch manufacturing sectors is strongly preferred.
• Bachelor's Degree in Electronics or Electrical Engineering, Mechanical Engineering, Industrial Engineering, Computer Engineering, Computer Science or a related engineering field.
• Advanced degree (Master's) or relevant certifications (Lean Six Sigma) are preferred.

Manufacturing & Automation Skills:

• Demonstrated expertise in high-level assembly and integration with complex electro-mechanical systems.
• Hands-on experience with automation technologies: vision inspection systems, robotics/cobots, automated or guided assembly fixtures, and fluid dispensing or liquid handling equipment is highly desirable.

Multi-Disciplinary Background:

• Broad engineering skillset with exposure to multiple disciplines (design, manufacturing, quality, test engineering).
• Proven ability to solve complex problems that span mechanical, electrical, and software domains - diagnosing equipment issues or improving processes by working with both hardware and software aspects.
• Understanding and expertise within the contract manufacturing sector is preferred.
• Experience in electronics manufacturing or data center hardware environments, with knowledge of industry best practices for new product introductions, process improvement, and quality control.

Communication & Leadership:

• Excellent communication skills, both verbal and written, with ability to interface effectively with executives, engineers, production operators, and customers.
• Experience leading teams or projects, with strong leadership and mentoring abilities to develop talent and drive accountability.
• High level of initiative and adaptability - able to thrive in a fast-paced setting and navigate ambiguity.
• Strong organizational and project management skills to handle multiple priorities.
• Commitment to safety and quality in a regulated manufacturing environment.
• Adhere to all company safety and security policies.

The Engineering Services Manager role offers the opportunity to make a significant impact by bringing next-generation server technologies to life at our Florence facilities. If you are a driven engineering professional with a passion for innovation, excellent communication skills, and a strong manufacturing background - we encourage you to apply and join Jabil in our mission to deliver world-class solutions to our customers.

TRAVEL REQUIREMENTS

This position is based on-site at Jabil's Florence, KY facility. The Engineering Services Manager may be required to travel up to 20%, including both domestic and international trips, to support cross-site collaboration, supplier engagement, or customer initiatives as needed.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to walk, and to lift and carry PC's and test equipment weighing up to 50 lbs. Specific vision abilities required by this job include close vision and use of computer monitor screens a great deal of time.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Individual's primary workstation is located in the office area, with some time spent each day on the manufacturing floor. The noise level in this environment ranges from low to moderate. Required PPE for the production area includes composite toed shoes, hearing protection, protective eyewear, and an ESD vest. The manufacturing floor is modernized, climate-controlled, and well-lit.

COMPANY BENEFITS

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
• 401K matching
• Relocation assistance services
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life, AD&D, and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Annual Merit Increases
• Community Volunteer Opportunities