Position Summary
The Engineer Reliability reports to the Manager Reliability and is responsible for aircraft, power plant, and component trend/performance analysis supporting the Reliability portion of the Continuing Analysis Surveillance System (CASS).
Essential Responsibilities
Collect data from maintenance and engineering systems and perform statistical analysis to monitor and evaluate the operational and technical performance of the JetBlue fleet.Analyze technical data from aircraft maintenance logs and service records to identify cause and failure trends.Monitor delays, pilot write-ups, and other technical interruptions; evaluate data for trends.Collaborate with internal and external stakeholders to develop trend-monitoring reports using visualization tools such as Spotfire, Palantir Foundry, Tableau, etc.Analyze component shop finding reports to determine cause and failure trends; interface with business partners to develop solutions.Produce weekly and monthly Reliability Reports; provide on-demand technical reports to Technical Operations management to evaluate aircraft, powerplant, and component reliability.Participate and present at daily, weekly, and monthly Reliability and Performance meetings; track significant findings as action items.Assist in managing programs like Repeat Items, Category (CAT) II/III, Reduced Vertical Separation Minimum (RVSM), and Rogue components.Analyze Heavy Maintenance data to determine failure causes; recommend and implement Maintenance Program adjustments and escalations.Maintain awareness of ETOPS significant systems, monitor and resolve related technical issues, and ensure compliance with ETOPS requirements.Perform other duties as assigned.Minimum Experience and Qualifications
- Bachelor's degree in Engineering/Math or a related field, or equivalent qualifications including an A&P Technician Certificate or relevant experience.
- At least three (3) years of related experience.
- Strong mathematics knowledge and understanding of statistical analysis and probability distributions.
- Excellent written and verbal communication skills, capable of explaining complex statistical results to diverse audiences.
- Proficiency in Microsoft Office Suite.
- Ability to adapt to changing priorities on short notice.
- Availability for occasional overnight travel (20%).
- Must pass a pre-employment drug test and obtain/maintain a SIDA Badge.
- Legal eligibility to work in the country of employment; US work authorization required.
Preferred Experience and Qualifications
- Knowledge of coding languages such as R and Python.
- Knowledge of SQL.
- FAA Airframe & Powerplant Certificate.
- Familiarity with Commercial Aircraft Systems.
- Experience with Maintenance Programs, Reliability/Continuing Analysis Surveillance System (CASS), and related processes.
- Experience with databases like TRAX and Snowflake.
- Knowledge of FARs applicable to 121 Air Carrier operations.
- Presentation and facilitation skills, along with strong analytical abilities.
Crewmember Expectations
- Maintain regular attendance and punctuality.
- Work flexible hours and respond on short notice when needed.
- Present a professional appearance.
- Assist with light cleaning of aircraft when working or traveling on JetBlue flights, if time permits.
- Align with JetBlue's culture and values: Safety, Caring, Integrity, Passion, and Fun.
- Promote safety as a Safety Ambassador, support SMS components, and report safety/security issues through appropriate channels.
- Adhere to all applicable laws, regulations, policies, and procedures.
- Uphold safety performance metrics and understand their impact on duties.
- Note: Use of ChatGPT or similar tools during the interview will disqualify candidacy.
Equipment
- Computer and office equipment.
Work Environment
- Traditional office environment and hangar environment.
Physical Effort
- Light physical effort; handling objects up to 20 pounds occasionally and 10 pounds frequently.
Compensation
- Annual base pay range: $90,000.00 to $118,400.00, with additional benefits including bonuses, stock options, healthcare, 401(k), travel privileges, and more.
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