Engagement Advisor - HSBC : Job Details

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Engagement Advisor : 0000LKXZ

Description

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We're bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

The Engagement Advisor supports International, Wealth and Premier Banking and Private Banking shaping the experience of our people. In this role, you'll lead internal and partner on external communications, drive emerging talent initiatives, and support the delivery of impactful people engagement strategies. Working closely with key stakeholders, you'll play a critical part in building a connected, inclusive, and high-performing culture, making a lasting impact across the organization.

As our Engagement Advisor, you can expect to play a dynamic and influential role at the heart of our people and culture strategy. You'll lead and support both internal and external communications initiatives that bring our values to life and enhance organizational visibility. A key part of your work will involve partnering with stakeholders across departments to shape and deliver our emerging talent programs—creating pathways for early-career professionals and future leaders. You'll also contribute to the design and execution of people engagement strategies that build connection, strengthen culture, and foster an inclusive and high-performing environment. Whether you're crafting communications or plans, or gathering feedback to inform future programs, you'll be instrumental in driving meaningful engagement and delivering a consistent employee experience across the organization.

To Be Successful in This Role, you'll need to be a confident communicator, a strategic thinker, and a collaborative partner. Success in this role requires the ability to build strong relationships with a wide range of stakeholders, translating complex ideas into clear, compelling messages that resonate with diverse audiences. You'll bring a proactive mindset and a passion for people, with experience in developing and delivering communications that inspire engagement and align with organizational goals. Strong project management skills, attention to detail, and the ability to juggle multiple priorities will be essential, especially when driving initiatives such as employee engagement campaigns and emerging talent programs. Above all, you'll need a deep understanding of what motivates and connects people, and a desire to make a positive impact on workplace culture.

As our Engagement Advisor you will:

• You will drive and execute transformational communications aligned with the US IWPB & GPB strategy to enhance employee engagement, support our culture strategy, and promote an international, wealth and international mindset
• You will uphold HSBC values and strengthen the business reputation by delivering an innovative and integrated communications strategy aligned with the International Wealth and Premier Banking (IWPB) and Private Banking (PB) framework
• You will ensure effective communication of organizational transformation initiatives and programs to broader audiences, including employees and stakeholders
• You will support communication efforts in achieving program vision, objectives, and key results, focusing on alignment with IWPB & PB ambition
• You will collaborate with Marketing and Communications teams to ensure that the employee communications plan drives customer centricity, people engagement, and aligns with US IWPB strategy
• You will plan, edit, and write content for various internal communications
• You will manage internal communication responses to crisis situations affecting organizational perception and reputation
• You will partner with the Global and US communications team for an integrated external and internal communications effort
• You will facilitate dialogue through internal forums to research content, assess employee engagement, and identify opportunities to strengthen communication strategy
• You will maintain regular engagement with and advise senior executives on developments throughout the organization
• You will execute the communications plan in the local market, building and protecting HSBC's reputation using insights from internal and external measurements to drive discussions and communications planning
• You will create adaptable and engaging content while acting as a local representative of the communications function
• You will understand stakeholder requirements, research relevant areas for content production, write drafts, proofread, and meet project deadlines
• You will lead the Emerging Talent program, partnering with HR to enhance the program
• You will perform other tasks as assigned by the line manager

For this role, HSBC targets a pay range between $141,300 and $190,000.

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee's overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

Qualifications

You´ll likely have the following qualifications to succeed in this role:

• BA degree in Communications, Journalism, or a related field preferred
• 5-7 years of experience in a public relations capacity, preferably with an agency background or in an advisory/consultancy role
• Strong experience in public relations writing and pitching
• Excellent written and verbal communication skills
• Proactive, organized, and detail-oriented, with the ability to prioritize and manage multiple projects simultaneously
• Strong creative writing, editing, and pitching skills
• Proven ability to maintain high levels of confidentiality
• Proven ability to connect activity and impact with data
• Experience in Agile transformation and organizational change is helpful

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC's engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You'll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

Role Workstyle : Hybrid Working

Primary Location: North America-United States-New York-New York