EMS Manager - CHI Living Communities : Job Details

Catawba County Emergency Services is seeking a dynamic and experienced EMS leader to manage its Emergency Medical Services Division. This is your opportunity to shape the future of EMS in a county known for innovation, collaboration, and service excellence.

Reporting directly to the Emergency Services Director, the EMS Manager oversees day-to-day operations and long-term planning for a large, high-performing EMS division. The ideal candidate brings a strong EMS background, a proven ability to manage people and performance, and a passion for serving the community.

First review of applicants will be on August 4th.

• Oversee the daily operations and long-term planning of the EMS Division
• Supervise and coordinate EMS personnel, ensuring performance, development, and readiness
• Develop and manage the EMS budget, equipment, and fleet needs, and special projects
• Collaborate with local medical authorities, fire, and law enforcement agencies to deliver integrated emergency response services
• Investigate and respond to citizen concerns
• Serve on local, state, and regional EMS advisory councils
• Respond as a Paramedic or Supervisor to emergency calls as needed
• Participate in community outreach, public education, and special events
• Rotate on-call responsibilities for after-hours and on weekends

• Bachelor's degree in Emergency Medical Services or a related field, and 4 years of experience as a Manager, Assistant Manager, or other advanced leadership role within EMS; OR
• Associate's degree in Emergency Medical Services or a related field (with a commitment to obtain a Bachelor's degree), and 6 years of experience as a Manager, Assistant Manager, or other advanced leadership role within EMS

• A valid NC driver's license with a safe driving record (Driving is an essential function of this position)
• Certification by the NC Office of Emergency Medical Services as a Paramedic
• UNC Charlotte EMS Management Credentials or equivalent (or ability to obtain within 2 years)
• NC Hazardous Materials Awareness Credentials
• NIMS Incident Command 100, 200, 300, 400, 700, and 800 training
• Strong leadership and people management skills
• Proven success managing performance across large teams or departments
• Deep understanding of EMS operations, equipment, and compliance requirements
• Strong communication and relationship-building skills with partners and staff
• Strategic thinker with strong budgeting and operational planning skills
• Working conditions are inside/outside, and candidates must be able to lift 250 pounds with one assistant.
• Due to the nature of the position, it is requiredthat the Emergency Medical Services Manager live within Catawba County.