Salary: See Position Description Location : Island of Oahu Job Type: Various Job Number: 25-0160 Department: Labor & Industrial Relations Opening Date: 05/03/2025 Closing Date: Continuous Recruitment Information Recruitment Number 25-0160 The Department of Labor & Industrial Relations, Workforce Development Division has one (1) permanent full-time and one (1) temporary full-time vacancy in Downtown. Salary: $6,535 to $7,952 per month (SR-26, Step D to I) Note: Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors. Note:Employees appointed totemporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. Once you become a member of the civil service, you become eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to an employee in a permanent position with the exception of return rights and placement rights associated with a reduction-in-force. This continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the State of Hawaii's Civil Service Job Opportunities Listing page of our website. Duties Summary Plans, organizes, directs, manages and controls the employment service activities of an extensively organized office where the work is so intense as to require two levels of subordinate supervisors; or plans and supervises the development, evaluation and planning functions for a major employment service program requiring the assistance of lower-level journeyman program specialists; and performs other related duties as assigned. Minimum Qualification Requirements To qualify, you must meet all of the following requirements:Legal Authorization to Work: The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States. Basic Education: Graduation from an accredited four (4) year college or university with a bachelor's degree. Specialized Experience: Three and one-half (3 1/2) years of progressively responsible professional work experience in one or a combination of Type A or Type B experience below: Type A: Progressively responsible full-time experience in the field of employment service, personnel administration or related fields which involved one OR more of the following duties and responsibilities: 1) Obtaining applications for employment and assessing applicants' qualifications in terms of skills, knowledge, suitability for employment or employment training; OR 2) Determining job content and requirements; OR 3) Developing methods and techniques for the improvement of personnel or employment programs; and OR 4) Referring applicants to suitable jobs. This experience must have provided applicants with knowledge of various kinds of occupations and occupational requirements, employment interviewing or counseling, or personnel management principles, practices, and techniques. Examples of qualifying experience are work as an employment interviewer, employment counselor or personnel specialist in a public or private employment agency, vocational counseling or guidance work, or other pertinent personnel management work; OR Type B: Progressively responsible professional experience in the field of social work or related fields which involved assisting youths or adults with personal, social and emotional problems toward their resolution. This experience must have involved counseling or guidance in situations where youths or adults had moderately difficult to difficult problems of grasping or understanding the nature of their problems, choosing between various courses of action possible, adjusting to environmental conditions and/or acquiring or sustaining proper motivation. Examples of qualifying experience are work as a social caseworker or group worker in a public or private agency, parole-probation counselor, student counselor, or religious counselor. Non-Qualifying Experience:Work experience which is not primarily concerned with employment interviewing, counseling, or guidance, or personnel work is not qualifying for these positions. For example, most work experience as an office manager or in a supervisory or managerial position includes responsibility for personnel functions.However, if the paramount responsibility of the position is not concerned with employment services or personnel recruitment and placement work, or counseling or guidance, such experience is NOT considered qualifying. Supervisory or Staff Specialist Experience: ONE (1) year of either staff specialist and/or supervisory experience as described in A or B below: A. Experience in the field of employment services, personnel administration or related fields which included: 1.) planning, organizing, administration scheduling and directing the work of others; 2.) assigning and reviewing their work; 3.) advising them on difficult work problems; 4.) training and developing subordinates; and 5.) Evaluating their work performance. B. Experience in the field of employment services, personnel administration, or related fields as a staff specialist which involved work such as conducting studies and making recommendations for the development or revisions of standards, policies, procedures and techniques pertaining to program or activity, giving technical advice and direction, gathering data to determine conformance with standards and requirements; conducting special studies; recommending staff improvements and developing training materials; or work experience which involved securing the cooperation and support of private and public agencies and community organizations to promote employment services goals; collecting and analyzing data on present and projected manpower needs and on employment training programs to meet manpower needs; and evaluating standards, policies, procedures and techniques pertaining to veterans' placemen activities. Administrative Aptitude Experience: Applicants must possess administrative aptitude. Administrative aptitude will be considered to have been met when there is strong affirmative evidence of the necessary administrative aptitudes and abilities. Such evidence may be in the form of success in regular or special assignments or projects which involved administrative problems (e.g., in planning, organizing, promoting, and directing a program, including policy and budgetary considerations; and/or providing staff advice and assistance in such matters); interest in administration demonstrated by the performance of work assignments in a manner which clearly indicates awareness of administrative problems and the ability to solve them; completion of educational or training courses in the area of administration accompanied by the application of the principles, which were learned, to work assignments; management's observation and evaluation of the applicant's leadership and administrative capabilities; success in trial assignments to managerial and/or administrative tasks. NOTE:
- For Employment Service Specialist VI, applicants must have had ONE (1) year of experience comparable to the level immediately below the one for which they have applied or TWO (2) YEARS of experience comparable to the second lower level.
Substitutions Allowed: Relevant substitutions as described in the Minimum Qualification Requirements may apply. The information provided above represents a summary of the Minimum Qualification Requirements. To view the Requirements in their entirety, please CLICK HERE. 03763:052112:23:CT Other Information The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-###-#### for assistance. PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: ELECTRONIC NOTIFICATION TO APPLICANTS The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs. Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings. TESTING INFORMATION The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held. In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process. Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application. CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Office's Levels of Review. YOUR JOB BENEFITS WITH THE STATE OF HAWAI'I The State of Hawaii offers its employees who are members of the civil service a range of benefits. Some benefits are offered as a result of collective bargaining agreements and changes may occur. A summary of these benefits, which is based on full-time employment, is listed below. Note: Benefits for NON-CIVIL SERVICE appointments will be provided by the hiring department at the time of interview. With Civil Service modernization, effective July 1, 2002, employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. As a temporary member of the civil service, you will be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to members of the civil service, with the exception of return rights and placement rights associated with a reduction-in-force of a permanent member of the civil service. Paid Holidays You may be eligible for 13 paid holidays each year; 14 holidays during an election year. Paid Vacation You may earn vacation leave at a rate that other employers find tough to match - 21 days each full year from the FIRST year of employment. This compares to an average of 10 days offered by private companies. You may accumulate up to a total of 90 days (720 hours) of vacation. Paid Sick Leave You may earn sick leave at the same rate as vacation - 21 days per year from the FIRST year, and there is no limit on the amount you can accumulate. Expectant mothers may also use sick leave for pre-natal or post-natal check-ups or any illness related to pregnancy. Plus, unused accumulated sick leave may eventually be used to increase your retirement benefits in certain situations. Other Leaves Reasonable time off with pay may be provided for jury or witness duty, a death in the family, some military duty, and donation to the Blood Bank. Leave sharing donations may be granted to eligible employees who have serious personal illnesses or injuries or need to care for a seriously ill or injured family member. Various leaves without pay may also be granted with full re-employment rights. Health Insurance The State pays a part of the premiums for each employee's enrollment in a State sponsored Medical, Drug, Vision, and Dental Plan. For more information, visit the Employer Union Trust Fund website www.eutf.hawaii.gov for coverage and options. Group Life Insurance The State provides a free life insurance policy for employees. Retirement Plan The State contributes to a retirement plan for eligible employees. Generally, employees under the Hybrid Plan with 10 years of credited service and who have reached 65 years of age or have 30 years of credited service and have reached 60 years of age may retire and receive benefits. To find out more about the options you have, go to Premium Conversion Plan Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld. Flexible Spending Accounts Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis. Transportation Benefits Participating employees may increase their take-home pay by having the State deduct qualified transportation expenses (i.e. eligible parking fees, monthly bus passes for TheBus, fare coupons for The Handi-Van, Vanpool Hawaii participation fee, etc.) through pre-tax payroll deductions. Deferred Compensation The State offers employees a voluntary pre-tax retirement savings plan designed to give employees a tax break today and an opportunity to build a retirement nest egg through voluntary payroll deductions. Several types of investment options are available. Temporary Disability Insurance Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program. Social Security As an employer, the State also contributes to an employee's social security account. Promotions & Transfers For employees with membership in the civil service, the State offers promotion and transfer opportunities throughout the State Executive Branch. Training & Continuing Education The State supports developmental activities related to an employee's work. In many departments there are numerous in-service training opportunities available. Sabbatical leaves with pay are available for qualified employees. Travel Expenses The State may pay for certain business related travel expenses including mileage reimbursement for use of a personal car during work, airfare, meals and lodging expenses for trips to neighbor islands or out of state. Incentive & Service Awards The State has a program that recognizes employees for their years of service and provides cash awards for their superior accomplishments and other contributions that improve State operations. Union & Collective Bargaining Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee's job is excluded from collective bargaining. The above information is solely intended as a summary of the benefits available to State of Hawaii employees and is subject to change. Whether or not you are entitled to a particular benefit will depend on your specific appointment and employment status (included, excluded, exempt, non-exempt). Please refer to the appropriate collective bargaining agreement or executive order and all applicable laws, rules, policies, or plan documents for further details. Nothing herein shall be deemed as creating an employment contract, promise of employment, promise of continued employment, or obligation of any kind on the part of the State of Hawaii. CLICK HERE for more information on the State of Hawaii's Benefits At-A-Glance. The State of Hawaii is an Equal Opportunity Employer Revised 01/13 01
RECRUITMENT SURVEY (MANDATORY)Completion of this survey is mandatory. You must select one option; multiple selections permitted. The information you provide will be used to improve our recruitment efforts. We appreciate your cooperation.
What led you to explore career opportunities with the State of Hawaii? - State Recruiting Office
- Job Announcement Posting (Visit to the State Recruiting Office or Workforce Development Office)
- Job Fairs
- Consolidated Theatres
- TheBus
- Shopping Mall Advertisements
- Print Advertisements
- Word of Mouth (State of Hawaii Employee, Speaker at a Presentation, School Counselor, etc.)
- Army Partnership for Youth Success (PaYS)
- SkillBridge Program
- LinkedIn
- Facebook, Twitter, Instagram, etc.
- Governmentjobs.com
- Internships
- Other
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EMPLOYMENT STATUS SURVEY #1 Completion of this survey is mandatory. You must select one option. This information will assist us with our recruiting efforts. We appreciate your cooperation.
Which of the following reflects your current employment status? - Currently working in the private sector
- Currently working for a non-profit organization
- Currently working for the federal government
- Currently working for the State of Hawaii
- Currently working for another State
- Currently working for a local county agency (e.g., Maui County, City and County of Honolulu)
- Recent Graduate (e.g., high school or college)
- Currently unemployed for the past six months or more
- Recently laid off in the past six months (if you select this option, please indicate the employer in the next question).
- Other (if you select this option, please explain in the next question)
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EMPLOYMENT STATUS SURVEY #2 Completion of this survey is mandatory. This information will assist us with our recruiting efforts. We appreciate your cooperation. If you selected recently laid off in response to Employment Status Survey #1, please indicate the name of the employer from which you were laid off. If you selected other in response to Employment Status Survey #1, please explain. if these two options do not apply to you, please indicate N/A. 04
APPLICANT'S ACKNOWLEDGMENT - REQUIRED SUPPLEMENTAL QUESTIONS. The responses you provide to these Supplemental Questions will be used in combination with your application to determine whether you meet the qualification requirements and/or your final score. Failure to provide detailed and complete information may result in your application being rejected or your receiving a lower score.
Please do not submit a resume in lieu of completing the Supplemental Questions. You must submit verification (e.g., copies of official transcripts or diploma as directed below) in order to receive credit for education. In general, proof of education downloaded from and/or submitted through the internet will not be accepted. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. To receive credit for substitute, temporary assignment, or volunteer experience, applicants must submit an
official letter of verification. The letter should include the job title, employment dates, number of hours worked, a description of the
professional duties performed, and a contact name and phone number. Any information you submit may be verified. Supporting documents must be either electronically attached to your application or submitted to our office at: State of Hawaii - Department of Human Resources Development - 235 South Beretania Street, 11th Floor - Honolulu, Hawaii 96813.
- I acknowledge that I have read, understand and agree to all of the above.
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APPLICANT'S ACKNOWLEDGEMENT (Continued) Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified. In general, concurrent experiences and/or education will not be double credited unless otherwise specified. Your possession of the required amount of experience will not in and of itself be accepted as proof of qualification for the position. The overall paid or unpaid experience must be of such
scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position. Our calculation of experience will be based upon a full-time, 40-hour work week. Part-time experience will be prorated. Example: Twelve months of experience at 20 hours/week will be prorated to six months of experience. Also, hours worked in excess of 40 hours/week will not be extra credited. Example: Twelve months of experience at 60 hours/week will be credited as one year of experience, not one and a half years.
- I acknowledge that I have read, understand, and agree to all of the above.
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APPLICANT'S ACKNOWLEDGMENT - MINIMUM QUALIFICATION REQUIREMENTS (Complete information and details) A summary and link to the complete Minimum Qualification Requirements are provided in the job announcement.
Please review the requirements in their entirety. - I acknowledge I have accessed the link provided, and have read, understand, and agree to all the above.
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BASIC EDUCATION REQUIREMENT Do you possess a bachelor's degree from an accredited four-year college or university? If yes, you must submit a copy of an official transcript as verification, if you have not already done so.
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SPECIALIZED EXPERIENCE REQUIREMENT Do you possess at least
three and one-half (3 1/2) years of SPECIALIZED EXPERIENCE (Type A or B experience, or a combination) as specified in the Minimum Qualification Requirements?
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SPECIALIZED EXPERIENCE REQUIREMENT (continued) If you answered YES to the above, please identify from your employment history each professional work experience you would like us to consider and provide the following information (A-E). If none, state 'N/A'. All employers identified below should also be listed in your application. Please provide the requested information separately for each change in employer and/or position. The information for each employer should include: A. Name of employer,-Your job title.- Completed Dates of Employment ( Start Month/ Year to End Month/ Year)
B. Briefly describe this employer (i.e., government agency? private company? etc.). What kinds of services did this employer provide and to whom (primary clientele)?
C. Briefly explain the primary function or main focus of your position.
D. Describe in DETAIL your
Type A experience in this position in the areas (1-4) below. If none, state 'N/A'.
1) Obtaining applications for employment and assessing applicants' qualifications in terms of skills, knowledge, suitability for employment or employment training;
2) Determining job content and requirements;
3) Developing methods and techniques for the improvement of personnel or employment programs;
4) Referring applicants to suitable jobs.
E. Describe in DETAIL your professional
Type B work experience in this position in the areas (1-2) below. If none, state 'N/A'.
1) Assisting youths or adults with personal, social and emotional problems toward their resolution;
2) Providing counseling or guidance to youths or adults, in situations where they had moderately difficult to difficult problems grasping or understanding the nature of their problems, choosing between various courses of actions, adjusting to environmental conditions and/or acquiring or sustaining proper motivation. NOTE: Be specific and complete in your responses. We do not make assumptions. A resume or copied/pasted summary paragraph in lieu of answering each supplemental question completely/properly may not provide sufficient information and will be rejected. 10
SUPERVISORY OR STAFF SPECIALIST EXPERIENCE REQUIREMENT Do you have at least 1 year of work experience
in personnel management and/or labor relations as described in the Minimum Qualification Requirements? If yes, identify each experience you would like us to consider and provide the following information. All employers listed below should also be listed on your application. Any information you submit may be verified. Treat each change in employer or position separately. The information for each employer should include:
A. Employer, your job title, and dates of employment and average hours worked per week.
B. Description of this employer, its size and major departments, services it provided, and clientele served.
C. Which department did you work in? What was the
primary function of your position? What were your
major duties and responsibilities?
D. Describe your experience, if any, in each of the following areas. Be sure to describe your specific role and give relevant examples.
1) Staff Specialist Experience: Describe your personnel management or labor relations specialist experience in:
a. Furnishing advisory services to management in program development and evaluation.
b. Development of new and revised procedures, or review of working situations to assure that departments are following guidelines for sound personnel practices. NOTE: Be specific and complete in your responses. We do not make assumptions. A resume or copied/pasted summary paragraph in lieu of answering each supplemental question completely/properly may not provide sufficient information and will be rejected. 11
ADMINISTRATIVE APTITUE EXPERIENCE REQUIREMENT Possession of administrative aptitude in the field of personnel management or labor relations is required for this position. Administrative aptitude will be considered to have been met when there is strong affirmative evidence of the necessary administrative aptitudes and abilities. Such evidence may be in the form of success in regular or special assignments or projects which involved administrative problems (e.g., in planning, organizing, promoting, and directing a program, including policy and budgetary considerations; and/or providing staff advice and assistance in such matters); interest in administration demonstrated by the performance of work assignments in a manner which clearly indicates awareness of administrative problems and the ability to solve them; completion of educational or training courses in the area of administration accompanied by the application of the principles, which were learned, to work assignments; management's observation and evaluation of the applicant's leadership and administrative capabilities; success in trial assignments to managerial and/or administrative tasks. Do you possess such aptitude? If yes, please provide the following information about your experience which demonstrated such aptitude.
A. Employer name, dates of employment, average hours worked per week and your job title.
B. Specific and detailed description of your duties which demonstrated your possession of administrative aptitude. Include relevant examples which clearly demonstrate the scope and level of responsibility of your duties.
C. What were the name, job title, and level of authority of your supervisor?
D. How your duties and authority differed from those of your own supervisor.NOTE: Be specific and complete in your responses. We do not make assumptions. A resume or copied/pasted summary paragraph in lieu of answering each supplemental question completely/properly may not provide sufficient information and will be rejected. 12
SUBSTITUTION OF EDUCATION FOR SPECIALIZED EXPERIENCE Do you possess a master's degree or successful completion of thirty (30) graduate semester credits from an accredited college or university in industrial psychology, sociology, employment counseling, personnel administration or closely related fields which may be substituted for one (1) year of Specialized Experience? If yes, you must electronically attach a copy of your transcripts as verification.
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SUBSTITUTION OF EDUCATION FOR SPECIALIZED EXPERIENCE Do you possess a PH.D. degree from an accredited college or university with a major in the fields described above which may be substituted for three (3) years of Specialized Experience? If yes, you must electronically attach a copy of your transcripts as verification.
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SUBSTITUTION OF SUPERVISORY OR STAFF SPECIALIST EXPERIENCE FOR SPECIALIZED EXPERIENCE Do you possess excess Supervisory or Staff Specialist Experience of the type and quality described in the Minimum Qualification Requirements maybe substituted for Specialized Experience on a year-for-year basis.
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EMPLOYMENT STATUS SURVEY #1 Completion of this survey is mandatory. You must select one option. This information will assist us with our recru
