Employee Relations Manager - Paths Management Services : Job Details

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Elevating HR Excellence: Empowering Teams, Fostering Growth, and Driving Organizational Success! #HRLeadership #EmployeeEngagement #StrategicHR

Employee Relations Manager

Paths is a full-scale, vertically integrated affordable housing developer, builder, and operator. Since 2004, the Paths team created and preserved high-quality affordable housing across the U.S. that enhances communities and helps residents build better lives. With over 14,000 units across 13 states under management and more than 500 employees, Paths manages a suite of capabilities spanning the entire property life cycle, including development, construction, property management, maintenance, and security.

Summary/Objective: The Employee Relations Manager is responsible for fostering a positive workplace culture, enhancing career development, and improving overall employee engagement. This role involves developing and implementing engagement strategies, overseeing disciplinary actions, and ensuring effective communication between employees and management. The ideal candidate will have a strong background in human resources, excellent interpersonal skills, and a proactive approach to addressing employee concerns and promoting a harmonious work environment.

Hybrid Schedule – 3 Days in the office/2 days' work from home

30% Travel throughout the portfolio

Location: New York, NY 10022

Essential function/Responsibilities: duties include but are not limited to the following:

• Create the training and development programs that will be implemented for the team members, including orientation, departmental training, legally required training, etc. Ensure this calendar continuously evolves and that there is consistent participation.
• Develop and facilitate learning and development programs that align with the company's goals and employees' career aspirations.
• Recommends resources to address development needs and monitor progress.
• Identify training needs and coordinate professional development opportunities to support employee growth and satisfaction.
• Plan and organize events, activities, and initiatives to foster team building and a positive company culture.
• Work with the Executive Vice President of Human Resources and manage the disciplinary action process, ensuring fair and consistent application of policies and procedures.
• Conduct thorough and objective investigations into employee complaints and allegations, ensuring all concerns are addressed promptly and fairly.
• Maintain detailed records of all investigations, including findings and actions taken.
• Address and resolve employee conflicts and grievances in a timely and professional manner, maintaining a positive work environment.
• Ensure that company policies and procedures are communicated effectively and adhered to by all employees.
• Oversee the annual performance evaluation process, ensuring consistency and fairness.
• Work with managers to ensure they provide constructive feedback and support employee development.
• Track and analyze engagement metrics and trends, providing regular reports and recommendations to management.
• Conduct data collection and analysis to support operational decisions.
• Assist in succession planning.
• Support the Human Resources team with department goals.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• High attention to detail, especially when handling disciplinary actions and documentation.
• Strong organizational and time management skills, with the ability to manage multiple priorities effectively.
• Ability to analyze data, identify trends, and make informed recommendations.
• Expertise in creating and implementing learning and development programs to enhance employee skills and career growth.
• Skilled in guiding managers to provide effective and constructive feedback during performance evaluations.
• Ability to conduct thorough and objective investigations and document findings meticulously.

Requirements:

• Bachelor's degree in human resources, Business Administration, or a related field is a must
• Background in Real Estate Property Management required, Affordable Housing is a plus
• Must be Bilingual - Spanish
• Minimum of 3 years of human resources experience, focusing on performance, development, and disciplinary actions
• Knowledge of the nine-box grid for talent management and succession planning
• Strong understanding of employment laws and regulations
• Excellent interpersonal and communication skills
• Proven ability to handle sensitive and confidential information with discretion
• Strong conflict-resolution and problem-solving skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite

Salary Range: $90,000 - $100,000

• Medical Insurance: 100% of medical benefits paid for employees only
• Voluntary dental and vision plan options
• Bonus Eligible
• Paid Time Off
• 12 Paid Company Holidays
• Voluntary short-term disability, long-term disability, life insurance, dependent coverage
• Voluntary accident insurance, critical Illness insurance, and hospital indemnity Insurance
• Employee Referral Program
• Employee Assistant Program (EAP)

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionHuman Resources
• IndustriesReal Estate and Human Resources Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

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