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The base salary range for this position is dependent upon experience and location, ranging from $94,490 to $118,113Job SummaryThe Employee Relations Manager role primarily focuses on maintaining positive relationships between employees and the company by addressing concerns, managing conflicts, and providing guidance to managers on employee matters. This position will play a leading role to promote a healthy work environment, resolve conflicts, and ensure compliance with company policies, procedures, employment laws and regulations. The successful candidate will investigate complaints and workplace grievances, oversee performance management, provide manager support, mediate disputes between employees and where appropriate facilitate mutually agreeable solutions.This position reports to the Director – Employe Relations.Key Responsibilities
- Providing manager support including, but not limited, to advising managers on best practices for employee relations, resolving team conflict, addressing performance issues and issuing disciplinary actions, up to and including terminations.
- Overseeing performance management, providing feedback to managers and employees, and developing and implementing performance improvement plans.
- Conducting thorough and timely investigations of complaints of harassment, discrimination and other workplace complaints.
- Ensuring compliance with company policies, procedures, employment laws and regulations.
- Managing multiple, complex employee relations cases.
- Liaison with legal counsel and compliance as required.
- Implementing conflict resolution strategies to promote a professional work environment.
- Other duties as assigned.
Required Qualifications
- BS/BA in relevant discipline with a minimum of 5 years in employee relations (equivalent experience will be considered).
- Highly proficient at both effectively organizing time to meet deadlines and producing clear, well-structured written communication.
- Experience investigating and managing multiple, complex cases related to harassment, discrimination, compliance and workplace issues.
- Excellent oral and written communication skills include active listening, confidence, respect, and the ability to consider the audience.
- Ability to present reports and trainings in a concise and efficient manner.
- Working knowledge of key federal and state laws that govern the workplace, including anti-discrimination laws like Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), the Age Discrimination in Employment Act (ADEA), as well as laws regarding harassment, retaliation, wage and hour regulations, family and medical leave, and other aspects of employment practices.
- Experience in using basic Microsoft programs, including but not limited, to Word, Excel and PowerPoint.
- Experience in using case management software (i.e., ServiceNow), Workday and SAP
Competencies (this is standard for all jobs)
- Growth & Continuous Improvement
- Initiative & Change
- Focused on Results
- Customer Centric (internal and/or External)
- Communication
- Collaboration
- Leadership (people managers/leaders)
Benefits
- Award winning student loan debt repayment program
- 12% 401(k) Match
- Competitive salary and performance-based bonuses
- Comprehensive benefits - including medical, dental, vision and variety of well-being programs
- Tuition Assistance
- Opportunities for professional development, career advancement, and internal mobility
- Supportive and inclusive work environment
- Generous PTO policy
CompanyNY STATE ELECTRIC & GAS CORPMobility InformationPlease note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at
[email protected] employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.Seniority level
- Seniority levelMid-Senior level
Employment type
Job function
- Job functionHuman Resources
- IndustriesUtilities
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