Employee Relations Management Specialist - The Fountain Group : Job Details

Hello,My name is Ana, and I am a Recruiter withThe Fountain Group. We are a national staffing firm and are currentlyseeking anEmployee Relations Management Specialistfor a prominent clientofours.This position is located inLibertyville, IL.Details for the positionare as follows:Contract role of 1 year, w/ extension(s) and potential to convert to Permanent.Pay range is $45-48/hr.Fully Onsite.Job Description:

• Executes the delivery of the employee relations services to provide a single point of contact for efficiently providing highly accessible expert employee relations interface across multiple businesses and/or countries. Responsible for proactive and responsive approaches to employee relations issues that support a positive environment. Ensures compliance with all relevant country laws, regulations, policies, and practices.
• Provides expert consultative and problem-solving services to managers, employees and other HR functions regarding HR policies and practices.
• Ensures compliance with all relevant country laws, regulations, policies and practices.
• Leads investigations into employee relations issues.
• Effectively and accurately maintains confidential ER data in both system and paper files.
• Ensures professional service is provided at all times in accordance with the ER Service Level Agreement.
• Defines, leads and/or manager ER projects.
• May supervise salaried and/or hourly personnel in the organization.
• Creates and provides ER related training to the business.
• Independently resolves all cases, elevating only most complex situations to manager for review.
• Broad operating latitude.
• Knowledge must address diverse and difficult problems or situations across multiple businesses and/or countries.Considered the subject matter expert on a broad range of ER policies and practices.
• Anticipates, identifies, and meets internal and external customer needs/expectations Effectively communicates and negotiates with customers to define service levels.

Qualifications:

• Strong experience in Employee Relations or other Client HR experience. Expertise in HR regulations, policies and procedures.
• Bachelor's degree required.

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