Employee Experience & Engagement Coordinator - GAAMHA : Job Details

Redefining how we support the people who support our mission.

At GAAMHA, we believe that our people are our most valuable asset. The Employee Experience & Engagement Coordinator is a champion for employee well-being, culture, and growthcreating a workplace where everyone feels heard, valued, and equipped to succeed. This role supports the heart of our mission by shaping the daily experiences of our team members across our nonprofit organization. From the first handshake at onboarding to the last detail in engagement initiatives, you'll help ensure our staff feel seen, respected, and supported. Your work will reflect our commitment to real impact, shared accountability, and the dignity of every person we serve.

• Lead the recruitment process by crafting inclusive job postings, managing listings, and coordinating interviews that reflect GAAMHA's authentic, mission-driven culture.
• Represent GAAMHA at job fairs and outreach events as a welcoming, knowledgeable, and values-aligned ambassador.
• Coordinate all aspects of onboarding for new team members: documentation, orientation scheduling, and benefits enrollmentensuring a smooth and empowering transition.
• Manage offboarding processes with professionalism and empathy, including exit interviews, final payroll steps, and post-employment documentation.
• Maintain and monitor the performance review process, ensuring timely completion of evaluations and promoting continuous feedback and development.
• Coordinate, develop, and support employee training programs across the agencyensuring learning opportunities that enhance individual growth, improve service quality, and align with GAAMHA's mission and brand values.
• Serve as the first point of contact for HR inquiries related to policies, benefits, and leaveresponding with clarity, care, and confidentiality.
• Track and administer employee leave programs (paid and unpaid), maintaining compliance with legal requirements.
• Partner with the Employee Engagement Committee to plan and implement initiatives that celebrate achievements, recognize contributions, and foster a thriving, connected culture.
• Support broader HR team projects as needed, stepping in with flexibility and team spirit.
• Ensure all HR practices align with applicable local, state, and federal employment laws.

• Associate degree in Business Administration or a related field; or high school diploma with 2+ years of relevant HR or people operations experience.
• Excellent communication skillswritten, verbal, and interpersonalwith a demonstrated ability to build trust across diverse teams.
• Strong organizational skills with the ability to manage multiple priorities.
• Tech-savvy and detail-oriented; proficiency with Microsoft Office and HRIS systems (Paycor preferred).
• Commitment to equity, inclusion, and treating people with dignity in every interaction.
• Valid driver's license and reliable transportation required.
• Ability to pass a background check including a CORI.
• Experience in a nonprofit or recovery-focused environment is a plus.

• Supervision Given: None
• Supervision Received: Reports to the Director of Human Resources

We're not a typical human services organization. At GAAMHA, we believe in redefining community supportstarting with how we care for our team. We offer a collaborative and mission-centered workplace where innovation is encouraged, every voice matters, and outcomes are real. We're driven by values like empathy, respect, persistence, and community integration. We don't just support peoplewe support the whole human.