Emergency Assistance and Pathway of Hope Case Manager - The Salvation Army in the Midwest : Job Details

Job Objective: Coordinate social services activities for the corps. Provide direct assistance and/or referral to clients in need based on established criteria; assess all families with minor children for eligibility in the Pathway of Hope (POH) program. Deliver all POH services using the strength-based case management model to families with a desire to take action to break the cycle of crisis and change the trajectory of their lives Essential Functions: Emergency Assistance Client Assistance Interview clients to determine need Determine if client qualifies for EA or POH services based on current policies and regulations governing eligibility Develop client assistance plans Provide referrals to appropriate agencies/services when further assistance is needed Encourage clients to utilize community resources and instruct them on how to access such Maintain confidentiality of records and information Assist with special events and seasonal programs, as requested Record Keeping & Reports Crea...Case Manager, Manager, Program Manager, Emergency, Management, Social Services