Electrical Engineer - PV - ZipRecruiter : Job Details

The Position:

The Electrical Engineer position is a hybrid or onsite role depending on departmental requirements. It plays a vital role within this rapidly growing company, involving dynamic and fast-paced responsibilities. Reporting to the Engineering Supervisor/Manager within the service engineering group, the role is a key member of the service engineering team and is highly technical and customer-facing.

Essential Duties and Responsibilities:

• Perform engineering assignments related to the installation, operation, testing, and maintenance of solar inverters and battery storage technologies.
• Lead complex field engineering projects.
• Communicate technical project details to customers.
• Create and update troubleshooting and maintenance procedures.
• Provide training to customers, vendors, and internal teams, including virtual training sessions.
• Coordinate with R&D engineering in China for technical documentation and training.
• Handle regional technical issues based on assignments.
• Lead root cause analysis reports for customers.
• Track and manage technical issues using Airtable, visualizing the process.
• Analyze failure trends and recommend proactive solutions.
• Provide feedback to R&D for design improvements.
• Lead safety training and ensure compliance with safety guidelines.
• Troubleshoot electrical and electronic issues in the field and laboratory, utilizing PQA and oscilloscopes as needed.
• Investigate solar plant issues, including battery and inverter faults and grid transients.
• Collaborate with SCADA engineers to set up communication systems.
• Research and recommend alternative components for field use.
• Perform a range of field service tasks, coordinating with factory engineering and customer solar plant engineers.
• Work closely with engineering, logistics, finance, and management teams to maintain solar/BESS plants.
• Assist with repair activities at the service center.
• Prepare and submit field reports and technical proposals.
• Conduct site visits, investigations, and engineering problem analysis, proposing solutions and alternatives.
• Ensure all work complies with safety standards.
• Participate in weekly progress review calls with headquarters engineers.
• Contribute to monthly reporting on technical issues and activities.

Minimum Requirements:

• Ability to operate test equipment and hand tools.
• Strong customer service, problem-solving, decision-making, and analytical skills.
• Effective communication skills, both written and verbal.
• Knowledge of electrical safety standards and construction site safety.
• Proficiency in Microsoft Office Suite.
• Basic understanding of electrical safety standards.

Education or Desired License and Certificates:

• At least 4 years of experience in power electronics, or 2 years with a bachelor's degree or higher in electrical engineering or related fields.
• Experience in solar, battery, or power electronics industries preferred.

Competencies:

• Technical problem-solving and analytical skills.
• Self-motivated with strong initiative and communication skills.
• System and product-level thinking.
• Organized, detail-oriented, and proactive.
• Customer-focused with strong technical support skills.
• Knowledge of Modbus protocol is a plus.
• Proficiency in English; Mandarin Chinese is a plus.

Travel:

• Approximately 50% travel required.

Work Location and Status:

• Hybrid or onsite, depending on the region.

Compensation:

• Salary commensurate with experience.
• Competitive benefits and growth opportunities.

About Sungrow:

Sungrow Power Supply Co., Ltd. is a global leader in renewable energy, specializing in R&D, manufacturing, sales, and services of solar, wind, energy storage, and hydrogen energy equipment. Established in 1997, the company has a strong R&D team, industry standards leadership, and a broad international presence, with core products like photovoltaic inverters sold worldwide.

Our mission is Clean power for all, and we aim to innovate and expand in the clean energy sector, building a trusted, world-class company.

For candidates in California, Colorado, New York, and Washington, the anticipated annual base salary ranges from $80,000 to $120,000, depending on various factors including skills, experience, and location. This range does not include other compensation components or benefits.

Sungrow is an equal opportunity employer. We appreciate all applicants' interest; only those best meeting the requirements will be contacted.