Job DetailsJob Location Messiah Lifeways - Mechanicsburg, PA Position Type Full Time Salary Range $17.00 - $19.00 Hourly Job Shift Day Job Category Health Care DescriptionJob Summary: Maintain facility's active clinical records in an organized file system and coordinates all aspects of admission, transfers, and discharges. Complete secretarial duties relating to the department on a daily basis. Responsible for surveillance of all clinical records in the Neighborhoods and their compliance with regulations. Job Standards:
- Follow/adhere to the Code of Conduct
- Follow/adhere to organization, federal/state regulations and guidelines, including Resident Rights
- Maintain neatness, cleanliness, good personal hygiene, and a well-groomed appearance, adhering to dress code of the department
- Perform duties of job without posing a threat to the health and safety of themselves or others
- Maintain sound mental and physical health and strength
- Must be free of communicable diseases
- Exhibit Messiah Lifeways Core Values
- Willingness to work independently but able to accept direction and supervision
- Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies personnel and the general public
- Must be able to communicate with the staff, and other department supervisors
- Maintain a rapport with the residents and their families
- Must be willing to seek out new methods and be willing to incorporate them into existing practices
- Must attend and participate in continuing educational programs
- May be asked to work beyond normal working hours, and in other positions temporarily, when necessary
- Move frequently throughout the Neighborhood and facility
- Assume accountability for compliance with federal, state and local regulations within the assigned duties and within his or her span of control
- Will assume responsibility to ensure secure handling of information, and will adhere to HIPAA Privacy and Security standards
- Recognize your role as part of the QAPI efforts of your organization and attend training to build understanding and capacity to undertake QAPI work
- Carry out QAPI roles and responsibilities as assigned
- Look for and share with leadership ideas for improvement in the organization
Job Duties/Responsibilities:
- Participate in accountability for resident and family satisfaction
- Transcribe and process physician orders accurately
- Assist physicians and other team members in locating resident data, charts and appropriate personnel upon request
- Complete Long Term Care paperwork timely
- Audit charts in accordance with the Thinning Chart Procedure for compliance with regulations
- Close charts upon resident discharge and file closed charts with labels/ dates in an organized systematic order
- Maintain closed resident charts and transfers to off-sight storage as appropriate
- Order office supplies as necessary for the smooth operation of the Enhanced Living neighborhood
- Complete necessary orders for diets, therapies, maintenance requests, IS requests, and other medical specialists
- Contact physician offices/hospitals for appointments, schedules, x-rays and labs per the direction of the EL Director of Nursing, Lead Clinical Manager or Neighborhood Nurse
- Seek opportunity for professional growth and development
- Adhere to the safety policies and procedures of the facility
- Aware of fire and evacuation procedure and can assist with evacuation during a fire emergency
- Utilize safety equipment appropriate for job functions
- Report any needed equipment or supplies to the EL Director of Nursing
- Prepare clinical record for new admissions
- Perform receptionist duties for Neighborhood
- Organize the flow of information in the Neighborhoods through effective communication with other Health Information Specialists, Nurses, EL Director of Nursing and Lead Clinical Manager
- Keep supplies organized and neat, along with work area
- Keep sufficient copies of clinical forms on the EL neighborhoods
- Transport residents to and from onsite appointments to PCP, Podiatrist, and other medical professionals
- Arrange transportation to medical appointments off premises in conjunction with family and resident
- Answer call bells and respond appropriately to the residents' need
- Actively participates in orientation and training of new team members
- Demonstrate proficiency with Point Click Care and other electronic Health programs such as Epic
- Proficient with Messiah email and other Messiah computer programs as related to job functions
- Ensure and maintain confidentiality of resident information
- May be asked to participate and assist with the annual Department of Human Services survey
- Participate in orienting and mentoring newly hired HIAs
- May be asked to perform other duties as assigned
QualificationsRequired Skills/Abilities:
- Must be able to read, write, speak and understand the English language
- Proficient secretarial and organization skills
- Must have basic computer skills; utilizing Google Suite Applications
- Must have excellent communication skills, including phone and receptionist skills
- Must have a sense of responsibility, attention to detail, and good judgment
- Must have patience, a cheerful disposition and enthusiasm, as well as the willingness to handle challenging situations on a routine basis
- Must have the ability to work with accuracy with frequent interruptions
Education/Experience:
- Preferred graduate of a medical secretary/assistance program