Overview
Join to apply for the Education Sales Consultant - Mandarin Speaking (Remote) role at Crimson Education.
Our Vision: Building the Worlds Leaders of Tomorrow.
Our Mission: Creating the Education system for the 22nd Century.
What This Role Is Responsible For
This role is responsible for sales consultation with Chinese-speaking leads in the US market to convert them to Crimson clients, and maintaining good relationships with clients and partners to generate referral and upsell opportunities.
What Success Looks Like
- Achieving agreed upon monthly sales targets and outcomes
- Identifying and interacting with new leads/customers
- Conducting sales consultations and academic assessments in a professional manner and that aligns with the Crimson brand and culture
- Presenting, promoting and pitching Crimson products as per the company sales process to prospective customers
- Establishing, developing and maintaining positive and professional customer interactions and relationships
- Consistent and timely onboarding of new clients to the Education Coordination team as per Crimsons new client onboarding process
- Contacting existing clients to inform and upsell them on new developments within Crimsons product offering
- Expediting the resolution of customer problems and complaints to maximize satisfaction
- Continuously improving sales techniques and enhancing industry knowledge
Business Development & Lead Generation (when Required)
- Working with the Local Area and Digital Marketing Teams to develop/enhance lead generation methods by identifying opportunities for campaigns, services, and distribution channels that will lead to an increase in leads and sales
- Engaging in outreach activities such as presenting at school talks, careers expos and Crimson seminars
- Sourcing potential organizations and markets for lead generation/partnerships
- Attending industry events where relevant and provide feedback and information on market trends
Sales Administration
- Ensuring that data is diligently and accurately entered/managed within Crimsons Client Relations Management (CRM) system
- Participating weekly sales team meetings and reports in an accurate and concise manner
- Helping in training of new sales personnel wherever relevant
- Maintaining effective communication with the Accounts team to ensure timely payment of accounts
- Educating the global sales and marketing team on local market nuances in the education space
- Providing feedback and suggestions on how to improve sales processes
- Producing reports on customer needs, problems, interests, competitive activities, and potential for new products and services
Experience That Would Be Useful In This Role
- Salesforce
- Canva
- PandaDoc
- Fluency in Mandarin and English
- Understanding of the US/UK Undergrad application process
Why work for Crimson?
- Flexible working environment, you will be empowered to structure how you work
- Option to work from our many locations/remotely around the globe (role dependant) with us!
- Limitless development and exposure- our internal promotions/role changes made up 33% of all recruitment last year.
- $1,000 training budget per year- we love to level up!
- Psychologist on staff
- Impressive fireside chats and workshops to help the team continuously level up
- Radical Candour is a feedback approach we live by
- Were a global player with 28 markets (and growing) across the globe!
If youre passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then wed love to hear from you!
Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.
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