Education and Compliance Analyst (FPA3) - State of Washington : Job Details

This recruitment will remain open until September 7, 2025. The agency reserves the right to make a hiring decision at any time after the initial screening date on August 14, 2025. It is in the applicant?s best interest to submit materials as soon as possible.

Make a Difference: Protect Consumers & Join Our Dynamic Team!

The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the Education and Compliance Analyst ? FPA3 position. This role is within the Consumer Protection Division and is based out of our Tumwater Office.

We are an employer of choice! Here?s why:

• Meaningful work: Ensure a healthy insurance market & protect Washington consumers.
• Impactful career: Make a daily difference in the lives of countless Washingtonians.
• Small agency, big opportunities: Gain a holistic understanding of our mission and build strong relationships with colleagues.
• Diversity, equity, and inclusion: OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes.

About the Position

Are you passionate about public service, consumer protection, and education? Join our team as an Education and Compliance Analyst (Functional Program Analyst 3) with the Compliance Unit at the Washington State Office of the Insurance Commissioner. In this dynamic role, you?ll play a key part in supporting the OIC?s mission to protect consumers and ensure a fair and efficient insurance marketplace.

As part of the Producer Licensing and Oversight Program, you'll evaluate and monitor insurance licensees and education providers, ensuring they meet rigorous statutory and regulatory standards. From reviewing license applications and background reports to auditing education courses and responding to compliance concerns, your work will directly support the integrity of the insurance industry in Washington State.

This is a fantastic opportunity for someone who enjoys investigative work, thrives in a regulatory environment, and is committed to upholding high standards of accountability and transparency. You?ll collaborate with internal teams, education providers, and the public, all while helping to ensure that insurance professionals are well-educated, trustworthy, and compliant.

If you're detail-oriented, analytical, and eager to make a meaningful impact on consumer protection, we encourage you to apply!

This recruitment may be used to establish a qualified pool of candidates for Functional Program Analyst 3 (FPA3) vacancies in the next sixty days.

This is a Washington General Service position. The monthly salary range for this position is $5,137.00 - $6,906.00.

Benefits & Perks

• Comprehensive benefits package: Health, dental, vision, retirement, paid leave (vacation, sick, etc.) and much more!
• Supportive work environment: We value diversity, professional growth, and collaborative atmosphere.
• Wellness programs: Invest in your well-being with on-site resources and initiatives.
• Work-life balance: Flexible schedules with telework opportunities.
• Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good.
• Training & Development: Continuously learn and grow with tuition reimbursement, Public Service Loan Forgiveness, and other programs.
• Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs.
• And more! Explore our website for additional benefits:

The duties of the position include, but are not limited to:

• Evaluate and analyze insurance education providers and licensee compliance
• Review background checks, license applications, and disclosures
• Approve or deny education providers, courses, and instructors
• Audit provider records and investigate complaints
• Recommend administrative actions and prepare legal referrals
• Conduct compliance reviews and special investigations
• Respond to inquiries from licensees, applicants, and providers
• Assist with licensing, renewals, and continuing education requirements
• Monitor and collaborate with the insurance testing vendor
• Participate in exam development and industry events
• Attend meetings and training
• Contribute to rulemaking, test development, and program documentation
• Support procurement processes and other assigned duties

To read more about this position and view all duties, click here to request a position description.

Required Qualifications:

• Two (2) years of experience in one or more of the following:
  • insurance regulatory examinations or audits, insurance professional licensing, investigations of insurance licensee's conduct, or insurance regulatory activities.
• Basic-level experience using Microsoft Word and Excel
• Experience analyzing, interpreting, and communicating compliance laws

• *An associate?s degree from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA) or foreign equivalent, involving major study in business administration, public administration, insurance administration or related field.

*Two years of relevant professional work experience in Continuing Education administration, creation, or review will substitute year for year for the formal education requirement.

If a degree or other credentials are listed, proof will be required prior to employment. University degrees must be recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA) or foreign equivalent. If a degree was awarded outside the United States, candidates must provide a credential evaluation report.

Preferred/Desired Qualifications:

• Knowledge of the Washington State Insurance Code, specifically RCW 48.17; and WAC 284 pertaining to the pre-licensing and continuing education requirements of insurance licensees and providers.
• An understanding of the insurance industry and lines of authority including life, disability, property, casualty, and limited lines. Knowledge of insurance education course content and outline procedures. Understanding of testing center procedures.
• Ability to multi-task and interact with professionals.
• Ability to work independently and devise own work processes.

Ready to join us?

Learn more about the OIC by visiting our website. We encourage you to check out our video below and listen to what our employees have to say about working here!

Welcome to the OIC

Submit your application today and take the first step towards a rewarding career at the OIC!

• This position is represented by the Washington Federation of State Employees (WFSE).

• Wage/salary depends on qualifications or state rules of compensation (if currently a state employee).

• State law (RCW 48.02.090[5]) prohibits employees of the OIC from having any interest, directly or indirectly, in an insurance company other than as a policyholder. This prohibition includes the receipt of renewal commissions. If employment is accepted with this agency, you agree to abide by this state law.
• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant?s suitability and competence to perform in the position.
• If claiming veteran status, please send your DD 214 to [email protected] with FPA3_2025-05555 in the subject line. Please do not attach the DD 214 to your application materials. Please black out personally identifiable data such as social security numbers.
• The Office of Insurance Commissioner is an equal opportunity employer, does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at [email protected]. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-###-#### or www.washingtonrelay.com.
• If you are having technical difficulties creating, accessing (log in, password or email issues) or completing your application (error messages), please call toll-free at (855) ###-####.
• Contact us: For inquiries about this position, please contact us at [email protected].

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