Responsibilities:
- Configure, maintain, and troubleshoot EDI solutions using IBM Sterling to support seamless electronic data interchange with business partners.
- Collaborate with cross-functional teams to integrate EDI with Order Management Systems (OMS), ensuring efficient order processing, inventory management, and fulfillment.
- Manage and support EDI mapping, translation, and communication processes with trading partners.
- Work with customers and external partners to onboard, test, and maintain EDI connections.
- Monitor and resolve EDI-related issues, including transmission errors, mapping discrepancies, and communication failures.
- Conduct root cause analysis of EDI failures and implement corrective actions to prevent recurrence.
- Ensure compliance with industry standards (e.g., ANSI X12, EDIFACT) and company-specific EDI requirements.
- Prepare and maintain detailed technical documentation, including EDI mapping specifications, system configurations, and workflows.
- Collaborate with IT teams to support system upgrades, patches, and integration efforts as needed.
Required Skills and Qualifications:
- Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience).
- Proven experience with IBM Sterling B2B Integrator and/or IBM Sterling File Gateway.
- Extensive knowledge of EDI standards such as ANSI X12, EDIFACT, and industry-specific transaction sets.
- Hands-on experience with Order Management Systems (OMS) and their integration with EDI processes.
- Strong understanding of EDI mapping, document translation, and communication protocols (e.g., AS2, SFTP, FTP).
- Ability to troubleshoot and resolve complex EDI issues across multiple platforms.
- Excellent communication and interpersonal skills to work with internal teams and external partners.
- Strong analytical and problem-solving skills.