ED Registration Clerk - Full Time - Evenings - Mohawk Valley Health Systems : Job Details

The ED Registration Clerk is responsible for obtaining required information from patients in order to complete an accurate registration for the use in patient care, billing and all regulatory requirements and documenting all information into correct area within the Epic registration system. This position works in the clinical area of the Emergency Department. Core Job Responsibilities Responsible for the initial arrival process for patients arriving via EMS or via walk in. Must understand and comply with all EMTALA guidelines. Responsible for accurately obtaining and entering information for 50 data fields. Use pre-determined interviewing techniques and scripting when obtaining information from patients and/or patient representatives, in person or via phone. Must demonstrate positive customer service, even at the most difficult of times both face to face, phone and via email. Understand, explain, and accurately complete required facility forms before obtaining and witnessing patient si...Registration Clerk, Registration, Clerk, Patient Access, Retail, Healthcare