ED Registration Clerk - Full Time - Evenings - Mohawk Valley Health System : Job Details

ED Registration Clerk - Full Time - Evenings

Mohawk Valley Health System

Job Location : Utica,NY, USA

Posted on : 2025-08-02T14:23:15Z

Job Description :

Job SummaryThe ED Registration Clerk is responsible for obtaining required information from patients in order to complete an accurate registration for the use in patient care, billing and all regulatory requirements and documenting all information into correct area within the Epic registration system. This position works in the clinical area of the Emergency Department.Core Job ResponsibilitiesResponsible for the initial arrival process for patients arriving via EMS or via walk in.Must understand and comply with all EMTALA guidelines.Responsible for accurately obtaining and entering information for 50+ data fields.Use pre-determined interviewing techniques and scripting when obtaining information from patients and/or patient representatives, in person or via phone. Must demonstrate positive customer service, even at the most difficult of times both face to face, phone and via email. Understand, explain, and accurately complete required facility forms before obtaining and witnessing patient signaturesResponsible for payment collection activities, including handling cash. Meets or exceeds productivity and quality goals.May be assigned to work edits/errors out of designated work queue's or reports.Perform other duties as required.Education/Experience RequirementsREQUIRED:High school diploma or equivalentPREFERRED:Prior healthcare registration experience.One year of medical office, hospital or medical insurance related experienceLicensure/Certification RequirementsDisclaimerQualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.Successful candidates might be required to undergo a background verification with an external vendor.Job DetailsReq Id 95338Department PATIENT ACCESS SERVICESShift EveningsShift Hours Worked 7.50FTE 0.94Work Schedule Employee Status A1 - Full-TimeUnion 2006 - UFCWPay Range $18 - $22 per hour

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