About the Role Thruway Sporting Goods is seeking a talented E-Commerce professional to join our team. The E-Commerce manager will be responsible for managing our Shopify online store and transactions, maintaining a robust and dynamic website, driving online sales growth, and collaborating with store staff and management. There is potential for this role to be a hybrid work from home/office model once the employee has been established. Key Responsibilities
- Oversee website maintenance to ensure operation of all online store technical functions.
- Enter and update new and existing items to the online catalog to include pictures, descriptions, and item details.
- Collaborate with marketing and management teams to ensure a cohesive customer experience.
- Work with back office team to ensure correct functionality of payment platforms, taxes, and shipping functions.
- Maintain a professional and dynamic website that adapts to the needs of the business.
- Identify inventory and other issues and work with management team to rectify.
- Be the contact person for online order inquires, customer service issues, etc.
Skills and Qualifications
- Expertise and experience in the Shopify e-commerce platform.
- Minimum of 1 year experience managing an e-commerce store including inventory management and order fulfillment.
- Strong computer and web knowledge and ability to adapt to unfamiliar POS and report interfaces.
- Excellent communication, collaboration, and problem-solving skills.
- Associate's or Bachelor's degree in E-commerce, management, marketing or a related field strongly encouraged but not necessary.
If you are passionate about E-commerce and taking your skills to the next level by building on an already successful online platform, we would love to hear from you. Submit your application and include you resume, cover letter and any relevant work samples.