E-Commerce Amazon Marketing Coordinator - Remote - Serta : Job Details

At Serta Simmons Bedding (SSB), we're more than a mattress company, we're a leading global sleep company with a mission to help people sleep better so they can live healthier lives. With a 150-year heritage in delivering industry-leading sleep solutions, we own iconic brands including Serta, Beautyrest, Simmons and Tuft & Needle.

Job Summary:

As Serta Simmons Beddings embarks on a Digital Transformation journey, we're seeking a strong Amazon Marketing Coordinator to join our eCommerce team.

The Amazon Marketing Coordinator is primarily responsible for managing the various day to day activities required in maintaining and improving our best in class digital partnership with Amazon. They will be the key cross-functional liaison between Sales, Marketing, Advertising and Brand Management partners to ensure all account-level digital requirements are accomplished on time, with every item set up to win.

We are looking for a highly motivated and detail-oriented Amazon Marketing Coordinator to support our growing Amazon business. In this role, you'll help execute marketing initiatives across Amazon Vendor Central, manage content optimization, assist with advertising campaigns, and provide key reporting and insights to drive sales performance.

This is a great opportunity for someone with a strong foundation in digital marketing or e-commerce who's ready to focus on one of the most dynamic retail platforms in the world.

This role is key to SSB's success in the digital space and is built for someone who is a self-starter, enjoys tackling complex problems, is organized, and looking to have a major impact in fostering SSB's digital first mindset.

What You'll Do:

• Serve as liaison between sales, creative, and brand teams for digital marketing content collateral needed to support business needs, which will drive flawless customer-facing content and serve as customer voice to drive content improvements and special requests
• Establish clear timelines to ensure all new products and/or refreshes are set up best in class on time
• Maintain all content uploads into product information system
• Work on brand store updates and initiatives
• Own and drive ratings and review syndication and work with team to increase content collection for assigned account base, including monitoring review feedback for escalation when appropriate
• Partner with sales team to understand account level strategies and identify and drive CX opportunities
• Assist in optimizing product listings (titles, bullets, images, A+ content, videos, keywords)
• Coordinate new product launches and variation updates
• Monitor and correct listing suppressions, content errors, and detail page inconsistencies
• Work with creative teams to ensure brand alignment across PDPs and brand store
• Run and analyze reporting and make suggestions based on findings, including measuring change impact and authoring customer site audits
• Work with internal team to continue to drive process improvements and increase efficiencies
• Ensure deal content is properly badged and supported with media

How You'll Do It:

• Have a clear understanding of the technical nature around item setup (attributes, taxonomy, image needs, asset specs, etc.), how data feeds work and connect to PIMs and other SaaS platforms
• Be consumer obsessed and focused on delivering a best-in-class digital experience
• Be highly organized and able to efficiently manage multiple projects with great attention to detail
• Be a clear communicator and pro-active problem solver
• Have a mindset that is focused on continuous improvement and able to think outside of the existing limitations
• Be a flexible team-player who can also work independently
• Have the ability to interpret large data sets and perform ad hoc analysis

What You'll Bring:

• 3+ years' experience in eCommerce, site merchandising, item setup, project management, category management, or digital marketing
• BA/BS degree, advanced degree preferred
• Experience with Salsify, Helium 10, Pacvue, or Amazon Ads Console a plus
• Understanding of Amazon item setup & vendor central processes
• Understanding of Amazon SEO, A+ content, Brand Stores, and ad types (SP, SB, SD)
• Proficiency in Excel/Google Sheets and basic data analytics
• Strong organizational and project management skills with ability to work cross-functionally with creative, sales, and operations team

Why work at Serta Simmons Bedding?

When you join SSB, you become part of a winning and diverse team that is excited and committed to helping people get better sleep. We provide inspiring career opportunities, competitive benefits, employee perks, and the chance to be part of the future of sleep.

Benefits and Perks (USA, Salary non-union- optional):

• Health, Dental, and Vision
• Annual employee contribution to HSA
• 401K with company match
• Paid Time Off / Vacation
• 12 company holidays
• Sick days
• Company paid short- and long-term disability
• Paid parental leave
• Discount programs including Friends and family discounts
• Referral Bonus
• Tuition Reimbursement

Employees are required to comply with COVID policies established by a vendor or customer. It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination, with respect to all terms and conditions of employment, based solely on a person's race, color, religious creed/religion, sex (including sexual orientation, or gender identity), pregnancy, childbirth or other related medical conditions, national origin, ancestry, citizenship status, disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping or expression), genetic information (including family medical history), or any other protected status except where a reasonable, bona fide occupational qualification exists. SSB will provide reasonable accommodations to applicants and employees who need them, as required by law.

The hiring salary range for this position applies to where legally required, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.