Dual Director of Culinary Operations - Concord Hospitality Enterprises : Job Details

Dual Director of Culinary Operations

Concord Hospitality Enterprises

Job Location : New York,NY, USA

Posted on : 2025-04-29T00:54:54Z

Job Description :
Description

The Director of Culinary Operations has total responsibility for the main kitchen, banquets, and culinary staff, leading these areas. They develop their staff as assets for the hotel and oversee food preparation, production, and control for all food outlets and banquet facilities, ensuring the kitchen provides fresh, appealing, and properly flavored foods while focusing on food costs.

As the Director of Culinary Operations, you will be:

  • Responsible for developing and enhancing the food product presented to guests, making changes based on market trends and guest needs, and using market research to develop new products and menu concepts.
  • Responsible for maintaining food quality and ensuring consistency in delivery and standards.
  • Supporting team goals and measuring effectiveness through food & beverage profit and service performance, aiming to exceed guest expectations and participating in long-range planning.
  • Responsible for staff selection, training, development, performance appraisal, rewards, discipline, safety, and compliance with employment laws.
  • Review staffing levels to meet guest service, operational, and financial needs.
  • Supervise and coordinate activities of cooks and food preparation staff.
  • Demonstrate new cooking techniques and equipment to staff.
  • Develop and implement guidelines for purchasing and receiving.
  • Establish goals, including performance, budget, and team objectives.
  • Communicate safety procedures and monitor compliance.
  • Manage departmental expenses, including food costs, supplies, uniforms, and equipment.
  • Collaborate with vendors to obtain quality offerings at reasonable prices.
  • Provide direction for menu development and presentation, including decorative food displays.
  • Recognize superior quality products and flavors.
  • Improve service by guiding staff to understand guest needs, providing feedback, and coaching.
  • Interact with guests to gather feedback on quality and service levels.
  • Empower employees to deliver excellent customer service, setting clear expectations and providing ongoing training.
  • Control profit and loss elements, managing major kitchen and restaurant expenses, setting margins, and tracking performance against projections.
    • Requirements
    • High school diploma or GED
    • 6 years of experience in culinary, food & beverage, or related fields
    • 2-year degree from an accredited institution in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years' experience in the field
    • Proficiency in primary workplace language(s)
    • Ability to develop marketing strategies and promotional menu items with the Chef
    • Positive attitude and leadership qualities within the hotel's Leadership Group
    Why Concord Hospitality?

    We base our culture on our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We strive to hire the best associates and provide a great, engaging work environment. Our policies focus on valuing our associates and supporting their development through various programs and benefits, including competitive pay, comprehensive benefits, retirement plans, and opportunities for career growth.

    Our associates enjoy:

    • Benefits starting 7 days after employment (for full-time)
    • Competitive pay aligned with the local market
    • Medical, dental, vision, prescription coverage
    • 401K with company contribution
    • Life and disability insurance
    • Partner discounts (e.g., Verizon Wireless)
    • Educational assistance programs with tuition discounts
    • Opportunities for career advancement across locations

    We are an EEO employer M/F/D/V and maintain a drug-free workplace. Salary range: $89,000 to $132,000. For more information, review the Know Your Rights notice from the Department of Labor.

    Source: Concord Hospitality

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