Drybar Shops - WellBiz Brands : Job Details

** THIS ROLE REQUIRES AVAILABILITY ON FRIDAY, SATURDAY & SUNDAY**

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that's blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Sales Associate / Customer Service Representative Benefits:

• Competitive compensation plan with potential to make between $19- $29 per hour depending on performance
• Commission on membership sales
• Paid training and ongoing training
• Flexible schedules that are set
• Complimentary blowouts
• Generous discounts on all retail products
• Flexible dress code: black, white, grey, yellow and denim
• An amazing, fun, family-feel shop culture

Sales Associate / Customer Service Representative Qualifications:

• 1+ years' experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred but not required
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Excellent problem solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Attention to detail
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point of sale system
• Problem solver – use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure
• Drybar follows all applicable federal, state and local laws regarding background checks

Here is what you will be doing as a Front Desk Receptionist aka Drybar Bartender:

• Provide customers with over the top client experience, from their first step in our shop to their last. This includes, but is not linited to:
  • Answering the phone and responding to text messages
  • Checking clients in and out for their appointment
  • Assisting our stylist team when they are working with our guests
• We love to sell memberships to our clients, we have 2 options to offer - this is a big part!
• Showcase your Drybar product and hot tool knowledge to clients to help them find their best fit.
• We need to keep the shop fresh, Bartender side work includes activities such as: dusting, cleaning, sweeping, inventory, cleaning dishes/glasses, re-stocking product shelves and other similar duties.
• We love to connect with our team so we have meetings regularly.
• Not all encompassing, but really just being an overall team player!

©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners' shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.