Door Attendant - HEI Hotels & Resorts : Job Details

The door attendant is the critical first impression of the hotel, and therefore is empowered to create memorable guest experiences. Essential Duties and Responsibilities. Open vehicle and hotel doors and greet arriving and departing guests. Hail taxis as needed. Respond to guest questions and answer information on local attractions, events, and daily activities in the hotel. Be aware of V. I. P. and repeat guests and greet them by name. Sweep and mop the floor and outside door area to maintain an organized and clean appearance at the hotel front door daily. Maintain knowledge of all Emergency Procedures, including guest related responsibilities and evacuation procedures. Assist in the event of an emergency. Perform check-in and check-out calls, involving luggage handling and the escorting of guests from the front door to the front desk, or vice versa, on a frequent basis. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as a...Attendant, Door, Hotel