Document Preparation Clerk (3903) - ClearanceJobs : Job Details

Eagle Harbor, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Document Preparation Clerk with excellent customer service skills to join our team in Martinsburg, WV.

Position Responsibilities:

• Identifying and resolving potential issues within the Document Preparation process
• Reviewing records to determine best preparation practices.
• Ensuring that each box is properly labeled.
• Verifying that all boxes in multiple-box sets are present prior to processing.
• Verifying Federal Firearms License information to the appropriate batch cover sheet and internal documentation
• Removing all non-essential material from required records
• Ensuring the removal of staples and paper clips and the repair of torn pages
• Maintaining numeric file with a high degree of accuracy
• Ordering the contents of each box according to the Document Preparation procedures
• Maintaining statistics on total boxes processed on a daily, weekly, monthly, and quarterly basis.
• Securing, organizing, and sorting all boxes of individual dealer records
• Ensuring all electronic media received in the OBRR is requested, tracked, and updated with the dealer record set during the Document Preparation process.
• Updating the Warehouse Tracking System with necessary FFL and disposition information, which may include creating box labels.
• Performing quality assurance checks of team workloads
• Accurately documenting communication details in a logical, organized manner
• Performing record management duties as indicated in the Document Preparation procedures.

Position Requirements:

• US Citizenship
• Ability to pass pre-employment background check.
• Ability to pass agency clearance.
• Ability to work with minimal supervision and follow policies and procedures.
• Experience in performing work requiring attention to detail and accuracy.
• Good sense of time management and the ability to work under time constraints.
• Willingness to work as a team player.
• Strong sense of customer service
• Understanding of the importance of consistently delivering high-quality work
• Computer skills, including accurate use of keyboard, familiarity with web browsers and basic Microsoft Office applications.
• Experience in identifying and submitting potential problems to appropriate levels of management.
• Ability to frequently lift up to 40 pounds.
• Ability to perform frequent repetitive motions using fingers, hands, wrists and arms.

Position located in Martinsburg, WV