Document Management Services Supervisor
PERA is currently seeking a Document Management Services Supervisor in the Account Information Management division. This position exists to administer and coordinate daily operations of PERA's document management and benefit application processing activities.
Key responsibilities include:
- Plan, direct and supervise employees, program activities, projects, and business functions which review and maintain the data integrity and security of member, employer and agency records.
- Develop and implement strategic vision and action plans for data management and benefit application operations to ensure that division staff, members, and participating governmental entities comply with legal and administrative requirements.
- Coordinate continuity of operations for the team and serve as designated PERA liaison for the Retirement Services Building (RSB).
This position is not telework eligible and is expected to work full-time in PERA's St Paul office. PERA offers parking in an attached ramp at no cost to employees.
Minimum Qualifications:
Four years of professional experience coordinating or administering operations or services governed by federal and state law, such as pensions, deferred compensation, Social Security, insurance, healthcare, banking, or public assistance programs, that includes at least two (2) years of demonstrated leadership experience. Demonstrated leadership experience may include any of the following:
- Experience as a supervisor, team lead, lead worker, OR project lead
- Completion of a State leadership development program, such as Emerging Leaders Institute (ELI) or Senior Leadership Institute (SLI)
- Completion of a similar or equivalent leadership development program through another organization
A Master's degree in Accounting, Organizational Management, Business or Legal Administration, Finance, Human Resources or Public Administration may substitute for 1.5 years' of experience. A Bachelor's Degree in Accounting, Organizational Management, Business or Legal Administration, Finance, Human Resources or Public Administration may substitute for one (1) year of experience.
Years of experience must clearly demonstrate the following:
- Supervisory skills sufficient to plan, develop, and organize available resources, including policy, budget, personnel regulations, contract provisions, and labor-management relations.
- Experience maintaining the confidentiality of data and information in accordance with standard data practices and regulations.
- Advanced human relations skills and diplomacy including skills such as coaching, listening, conflict resolution, change management, problem-solving, and meeting facilitation to a wide variety of audiences.
- Advanced oral and written communication skills sufficient to communicate complex concepts and make effective presentations to a variety of audiences including employees and stakeholders.
- Strong organizational skills and experience in managing multiple projects, prioritizing and developing and implementing detailed work plans, performance measures, and data integrity analysis in an effective manner.
Preferred Qualifications:
- A Master's or Bachelor's degree in Accounting, Organizational Management, Business or Legal Administration, Finance, Human Resources or Public Administration
- Knowledge of and experience working with and applying federal, state and local laws, regulations, and policies governing pension and benefit programs such as Minnesota Statutes Chapters 353 and 356
- Experience working in a governmental or public sector environment
- Experience with project management methodologies
- Knowledge and experience working with document management systems, storage and retention.
Physical Requirements:
- Ability to lift, carry and/or move up to 50 pounds. This work will allow for use of lifting aids and transport devices.
Additional Requirements:
- It is the policy of the Retirement Systems of MN that all employees submit to a background investigation prior to employment. The background check may consist of the following components:
- SEMA4 Records Check (applies to current and past State employees only)
- Criminal History Check
- Employment Reference Check
- Social Security and Address Verification
- Education Verification
- Driver's License Check
The Retirement Systems will not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.