Job Description: POSITION SUMMARY This is a dual role combining Document Control skills and the ability to create and enhance the training within Quality. The ideal candidate will conduct change impact assessments, develop and implement change management and training strategies, and provide coaching and support to departments and employees impacted by change initiatives. RESPONSIBILITIES This position is responsible for, but not limited to, the following:
- Support and conduct thorough assessments of change impacts, identifying key stakeholders and potential risks associated with change initiatives conducting impact analyses.
- Develop and maintain comprehensive change management plans that outline the strategies for communication, material dispositions, training and support.
- Collaborate with cross functional teams to ensure alignment on change objectives and foster a culture of adaptability.
- Act as a liaison between project teams and impacted stakeholders, addressing concerns and facilitating feedback loops.
- Monitor and report on the progress of change initiative, ensuring milestones are met.
- Support the operation and improvement of TMDX Training Program including creating / adding curriculum assignments in the training system, creating and distributing training reports, and partnering cross-functionally to provide first line training support.
- Act as SME for the electronic training management system, providing training / support for system users.
- Ensure training records are accurate and timely.
- Guarantee easy and efficient retrieval of training documentation internally and externally as well as archival of training documentation.
- Utilizing various instructional design techniques to create engaging training material.
- Perform other TransMedics tasks and duties as assigned/required.
MINIMUM QUALIFICATIONS
- Bachelor's degree or equivalent combination of education and experience.
- 3-5 years' experience working in a regulated industry;
- 3+ years of experience in change management, project management, training, quality systems, or related field.
PREFERRED QUALIFICATIONS
- Strong problem-solving skills with a proactive approach to challenges.
- Ability to work collaboratively in a team-oriented environment.
- Ability to multi-task and manage multiple projects.
- Proven mindset of proactive continuous improvement.
- Strong organizational skills.
- Commitment to compliance and ethical standards.
- Excellent interpersonal, verbal, and written communication skills. Ability to communicate effectively with all members of the company including delivering presentations/training.
- Fluent in Microsoft Office.
TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees.