Dock Attendant - Seaward Services : Job Details

** Dock Attendant**

**Job Category****:** Marine Operations **Requisition Number****:** DOCKA02437 Showing 1 location **Job Details**

**Description**

**City Experiences is seeking a Dock Attendant for our City Cruises Statue operation in Jersey City, New Jersey.**

City Experiences passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If youre an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

**About the Opportunity:**

The Dock Attendant works under the supervision of the Dock Supervisor. Dock Attendant works in coordination with the marine crew to ensure the safety of passengers boarding/de-boarding at the dock. Dock Attendant provide passengers with safe, secure, and hospitable guest service at all times.

**About You:**

This person will be adaptable, dynamic, and embody City Experiences RESPECT Service System.

**Essential Duties & Responsibilities:**

* Assists guests and answers questions in regards to Ferry Schedule, The Statue of Liberty, Ellis Island or other local attractions.

* Handling lines thrown from the vessels to the dock.

* Assisting Vessel Crew with pulling the gangway on and off each vessel.

* Assisting guests on and off the vessel.

* Properly inform guests how to safely board and disembark the gangway/vessel .

* Follow instructions from the vessel crew and dock supervisors.

* Fill out Island passenger log sheets, when applicable.

* Additional job duties as assigned.

**Requirements & Qualifications:**

* Preference given to those who have maritime and customer service experience.

* Outstanding guest service personality is a must.

* Ability to interact with individuals at all levels in a pleasant and professional manner

* Ability to work well under pressure and handle emergency response

* We are a quality hospitality organization that serves the public year round. Working weekends and holidays may be required.

* Regular attendance in conformance with the standards, which may be established by Statue Cruises from time to time, is essential to the successful performance of this position. Crewmembers with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

**The RESPECT Service System** embodies City Experiences mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations.

Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

**Qualifications**

**Skills**

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**Motivations**

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**Education**

**Experience**

**Preferred**

Preference given to those who have maritime and customer service experience.

**Licenses & Certifications**