Position Summary:
The District Manager is responsible for overseeing operations across multiple QSR locations within a designated area. This role focuses on driving sales, ensuring operational excellence, mentoring store management teams, and maintaining brand standards. The ideal candidate is a results-oriented leader with a strong background in multi-unit restaurant operations.
Key Responsibilities:
- Leadership & Team Development:
- Coach and support General Managers and Assistant Managers to improve performance, execution, and leadership capability.
- Recruit, train, and develop high-performing teams.
- Foster a positive, accountable, and customer-focused culture.
- Operational Excellence:
- Ensure each location meets or exceeds operational standards for food quality, speed of service, cleanliness, and customer satisfaction.
- Conduct regular store visits and audits to assess compliance with company policies, safety regulations, and brand procedures.
- Financial Management:
- Drive sales growth and profitability across all locations.
- Analyze financial reports (P&L, labor, food cost) and implement corrective actions when needed.
- Set and monitor goals for sales, labor, and cost control.
- Strategic Planning:
- Assist in planning and executing marketing initiatives, promotions, and community involvement.
- Identify underperforming stores and implement turnaround strategies.
- Provide feedback and insights to senior leadership on market trends and competitive activity.
- Compliance & Standards:
- Ensure all restaurants follow local health department and food safety guidelines.
- Maintain brand consistency in food prep, presentation, and guest experience.
- Enforce all HR, legal, and safety protocols.
Qualifications:
- Minimum of 3–5 years of multi-unit management experience in the QSR or restaurant industry.
- Proven track record of managing performance, driving sales, and reducing costs.
- Strong leadership, coaching, and communication skills.
- Working knowledge of budgeting, financial analysis, and operational KPIs.
- Ability to travel frequently between stores.
- Proficient in POS systems, Microsoft Office Suite, and reporting tools.
- Bachelor's degree in Business, Hospitality, or related field preferred (not required).