Distribution Operations Manager - Mandarin Preferred - uniuni : Job Details

Distribution Operations Manager - Mandarin Preferred

uniuni

Job Location : New York,NY, USA

Posted on : 2025-08-05T01:24:59Z

Job Description :

Job Responsibilities

  • Supervise and manage distribution hub operations nationwide to ensure process quality aligns with company standards.
  • Conduct regular audits and inspections of hub facilities, identify process deviations, and drive corrective actions.
  • Promote standard operating procedures (SOPs) and ensure frontline compliance and training.
  • Quality Metrics & Data Analysis
  • Develop and maintain KPIs such as sorting accuracy, timeliness, and issue resolution rate.
  • Use Excel or BI tools to analyze hub performance data and identify areas for process optimization.
  • Prepare regular performance reports and lead monthly review meetings to drive continuous improvement.
  • Cross-functional Collaboration
  • Coordinate with internal teams including Transportation, Customer Service, IT, and Product to resolve operational issues.
  • Represent the distribution team in cross-departmental projects and promote information alignment.
  • Assist in updating process standards and contributing to enterprise-level improvement initiatives.
  • Collect and consolidate user feedback from hubs regarding system/process inefficiencies.
  • Draft and submit MRDs (Market Requirement Documents) to the product/IT team.
  • Follow up on product releases, lead pilot testing, assess impact, and drive iterative enhancements.

    • Job Requirements

  • Bachelor's degree or above in Logistics, Industrial Engineering, Computer Science, or related fields.
  • Minimum 2 years of experience in logistics operations, hub management, or product optimization.
  • Proficient in Microsoft Excel and PowerPoint; familiar with data analysis tools such as BI dashboards is a plus.
  • Strong logical thinking, excellent communication skills, and ability to work cross-functionally.
  • Experience in system/product requirement analysis or MRD writing is highly preferred.
  • Proficiency in Mandarin and English required.

    • Benefits

    • Health Care Plan (Medical, Dental & Vision)
    • Paid Time Off (Vacation, Sick & Public Holidays)
    • 401k
    • Training & Development
    • Free Food & Snacks
    Seniority level
    • Mid-Senior level
    Employment type
    • Full-time
    Job function
    • Other
    Industries
    • IT Services and IT Consulting
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