Distribution Assistant (Warehouse Worker) - PCF : Job Details

Job SummaryUnder the direction of the Distribution Center Manager, this non-exempt, entry level position performs administrative and manual labor tasks to support the daily distribution center operationsPART TIME - WEEKENDS A MUSTEssential Functions & Responsibilities* Participates in all the daily operations at a Distribution Center.* Assists with unloading newspapers from delivery trucks and verifying receipt of proper amounts of all products.* Assists with distributing required amount of newspaper copies to DSP's.* Performs warehouse and housekeeping work as necessary.* Performs administrative duties associated with the operations.* Performs administrative tasks associated with Delivery Service Provider Contracts.* May assist in retrieving email, prints, and reviewing and distributing paperwork if needed.* May assist in communicating with subscribers as they call in with complaints or concerns and informs DSP's of customer complaints on their respective routes. • Operates all office equipment including fax, copier, and computer equipment.* Assists in maintaining a daily record of: contracted routes serviced, dispatch times for trucks, system problems, and answers to customer complaints.* Other Duties as assignedQualificationsEssential QualificationsCompetencies* Action Oriented* Listening* Functional / Technical Skills* Ethics and Values* Perseverance* Informing* Patience* Integrity and Trust* Customer Focus* Peer Relationships* Composure* Standing AloneKnowledge, Skills & AbilitiesTechnical and Functional* Experience using a PC or computer terminal and standard office equipment.* Ability to use computer software including Word, Excel, SAP, DART/PCF and other company applications.* Good verbal communication skills and communication skills in person and on the phone.* Ability to learn layout of geographical area serviced from distribution center.* Ability to develop thorough knowledge of the Delivery Service Provider Agreement.* Ability to meet and/or exceed the established customer service objectives.* Previous warehouse or delivery experience preferred.Physical Abilities* Ability to lift heavy items.* Ability to unload bundles of newspapers (30 - 50 lbs each) multiple times on a daily basis.* Ability to work in a warehouse standing for long period Working Environment* Able to meet deadlines and attendance standards.* Able to work weekends and early morning hours.* Able to work in warehouse type environment.* Able to function at night in adverse conditions.Experience, Education and Certifications Required/Experience Required* Entry Level Required Educational Level/Licenses* Requires high school diploma or equivalent.