Dispatcher - Weekends - Reimer Home Services : Job Details

OverviewWeekend Dispatcher - Join the Legacy at Reimer Home ServicesReimer Home Services has been serving Western New York families since 1921-and we're still growing strong. We're on the lookout for a Weekend Dispatcher who thrives in a fast-paced, customer-first environment. This isn't just a job-it's a chance to become part of a legacy of excellence in comfort, care, and service. Essential Responsibilities:

• Dispatch technicians to job sites with efficiency and precision
• Manage inbound customer calls and assess service needs
• Schedule technicians for emergency and routine visits
• Provide top-tier customer service throughout every interaction
• Maintain accurate logs of vehicles, equipment, and job progress
• Assist with basic clerical tasks such as filing and organizing
• Collaborate with team members and contribute to a supportive environment
• Flex to other duties as needed

Required Skills & Qualifications:

• High School Diploma or GED
• Prior dispatch or customer service experience (1 year preferred)
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Computer literacy and ability to learn new systems quickly
• Problem-solving ability and sound judgment
• Pre-employment background check and drug screening may apply (as permitted by law)

Schedule:

• 8AM - 6PM Saturday and Sundays
• In-Person

Pay:

• $22.00 - $27.00 per hour, based on experience

Ready to Make an Impact? Join the trusted name in home services become part of the Reimer legacy. Apply Now. Reimer Home Services may conduct a pre-employment background check and drug screening in accordance with applicable laws.