Dispatcher, Logistics - Keith Titus Corporation : Job Details

Dispatcher, Logistics

Job Details

Job Location

Corporate Office - Weedsport, NY

Position Type

Full Time

Education Level

2 Year Degree

Salary Range

$48000.00 - $55000.00 Salary

Travel Percentage

None

Job Shift

Monday - Friday: 8:00am to 5:00pm

Job Category

Transportation

Description

Job Purpose

The dispatcher is responsible for the weekly optimization of all assigned trucks regarding:

• Coordinate freight using the load progression workflow to direct drivers to the appropriate locations according to customer needs.

• Using excellent communication and problem-solving skills when engaging with drivers or customers to resolve shipping requirements or concerns.

• Communicating regularly with the terminal manager to ensure terminal flow and profitability.

Duties and Responsibilities

• Understand the load life cycle and use the Load Progression Workflow/tools to manage the assigned terminal drivers and units.

• Able to plan future loads for drivers/equipment while maintaining weekly sales targets for the assigned terminal.

• Broker excess freight to carriers and sister terminals.

• Demonstrates initiative & creativity to meet metrics and goals.

• Communicate with the terminal manager:

• Dispatch plans/options.

• Issues with problem drivers/lanes.

• Load declined by driver.

• Service failures.

• Driver issues/frustrations.

• Trends in Customer Orders.

• Customer concerns or complaints.

• Broker/Carrier/Sister-Terminal concerns or opportunities.

• Communicate with drivers:

• Dispatch plans or changes.

• Breakdown status updates.

• Communicate with customers:

• Day-to-day freight coverage.

• General load scheduling and availability.

• Proficient at data entry such as:

• Planning Daily/Weekly Dispatch.

• Reviewing/communicating changes to plan as required.

• Clear International Shipments with CBSA and U.S. Customs.

• Create and manage state DOT permits. Example: Overweight Permits.

• Administrative functions related to orders.

• Manage a fter - hours calls & problem solving 24/7 a ccess (required).

• Meet new drivers assigned to the terminal.

• Attend terminal specific events.

• Always maintain a professional interface – always representing Page.

• Knowledgeable and supports Safety, ELD, HOS & CSA communications with Drivers.

• Works well with minimal supervision.

• Regular Attendance & Punctuality.

• Complete required Safety and Job Training.

Benefits:

• Meritain Aetna (2 plan options)

• Company sponsored HRA (Health Reimbursement Card)

• Excellus Dental

• Excellus Vision

• Group Sponsored Life/ADD – 1x annual salary.

• Pet Insurance (3 plan options)

• Voluntary Supplemental plans offered through Colonial to include.

• (Accident, Disability, Cancer, Life/ADD, Dependent Life/ADD, Medical Bridge, Teladoc)

• Company sponsored EAP (Employee Assistance program)

• 401K to include Company Match

• Monthly Profit Share

• PTO (Paid time off)

• Paid Holidays (Christmas, New Years, Memorial Day, July 4th, Thanksgiving and Labor Day)

Qualifications

Qualifications

• Associate degree (preferred).

• 2 years of dispatch work experience in the commercial transportation industry.

• Strong computer skills.

• Strong listening skills.

• Solid judgment and decision-making ability.

• Ability to manage time and multitask.

• Must have critical thinking skills.

• Service and detailed-oriented personality.

• Strong ability to communicate and work in a team.

• Must pass a post-offer, pre-employment drug test and agree to agencies drug free workplace policies.

• Transportation software experience a plus.

• Quick Learner

• Able to function in a fast-paced environment.

• Valid Driver License

Company Website:

• www.pagetrucking.com