Dispatcher - MV Transportation : Job Details

MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and report to the Div Manager. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate. Job Responsibilities: Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. Monitors radio, telephones and on-road provision of service for quality. Responsible for influencing positive employee morale and quality customer service. Monitors and completes driver sign-in and sign-out daily. May assign trips to drivers to assure a...Dispatcher, Dispatch, Customer Service, Transportation, Manager