Dispatcher - First Student : Job Details

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

Now Hiring: Dispatcher | $22.55/hour

Location: N CHARLESTON, SC

Company: First Student

At First Student , Dispatchers are key to our commitment to safety , efficiency , and exceptional customer service . In this role, you'll be responsible for ensuring the smooth daily operation of our transportation services - keeping routes on time, managing communication with drivers, and serving as a reliable point of contact for both employees and our contracted customers.

Why Join First Student?

• Competitive hourly wage: $22.55/hour

• Career growth opportunities across North America

• Supportive and team-oriented work environment

• Comprehensive training and development programs

Key Responsibilities:

• Monitor and manage daily bus routes and schedules

• Serve as the central communication hub for drivers and monitors

• Provide coaching, guidance, and frontline support to driving staff

• Address and resolve customer and driver concerns professionally

• Communicate directly with contracted partners regarding route changes or incidents

• Assist with charter bookings, billing, payroll, or clerical support as needed

• Step in as a back-up driver if necessary

• Participate in special projects and help supervise daily operations

Qualifications & Experience:

• 3-5 years of relevant experience (dispatching, terminal operations, or driver management)

• High school diploma or equivalent

• Familiarity with radio dispatch systems

• Strong organizational and multitasking abilities

• Excellent customer service and communication skills

• Proficiency with computers and basic software tools

• Ability to meet deadlines and work in a fast-paced environment

• Must pass DOT drug screening and physical (Note: DOT regulations prohibit the use of Schedule I drugs, including marijuana)

Why First Student?

With over 120,000 team members and 2.5 billion passengers served annually , First Student is the leading provider of student transportation in North America. Our commitment to safety, reliability, and service sets us apart - and gives you the opportunity to build a secure and rewarding career .

Ready to Join Us?

Apply today and be part of a team that's driven by purpose, powered by people, and committed to safety.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request .