Dispatcher - Randstad : Job Details

We're seeking a highly organized and proactive Dispatcher to serve as a critical point of contact between customers, field technicians, and internal teams. In this role, you'll manage daily scheduling and dispatch of service calls, communicate job details clearly, track technician availability, and ensure prompt, professional customer support. Communication skills, the ability to multitask in a fast-paced setting, and a customer-first mindset a[ \n\t\n\t. Receive and prioritize service calls from customers via phone, email, or portal\n\t\n\t\n\t. Assign, schedule, and dispatch service technicians confidently and efficiently\n\t\n\t\n\t. Monitor ongoing jobs, including technician status updates and job completions\n\t\n\t\n\t. Track parts and material requirements; communicate with inventory/warehouse teams\n\t\n\t\n\t. Maintain accurate call logs, status updates, and service records using the company's software\n\t\n\t\n\t. Serve as a proactive liaison between field technicians, custo...Dispatcher, Dispatch, Field Technician, Operations Manager, Driver, Staffing