Dispatcher - Lascko Services : Job Details

Who We Are

At Lascko Services, we continue to grow because we hire the best, and our customers recognize that. We've been proudly serving Muskegon, MI, for years, and you've probably seen our trucks and ads. But what you might not know is what it's really like to be part of our team.

Here, you're truly valued for your hard work and commitment to excellence. We don't cut corners, and we make sure you have the support, training, and education you need to succeed. Imagine the pride of having customers rave about your work and insist that you're the only CSR, dispatcher, or technician they'll work with.

When you're the best, the rewards follow—both professionally and financially. People come to us looking for a job, but they stay because they find a fulfilling career with plenty of room to grow and excel.

Why We Need You

Because we offer top-of-the-line products and services, we need top-of-the-line dispatchers who genuinely care about our customers and team, and view this opportunity as not just a job, but a career.

The Big Task

You will evaluate customer calls and match the right technician to every job.

Primary Responsibilities

• Learn the business and how to prioritize the most urgent customer calls
• Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field
• Record and report the service calls
• Participate in training so that you grow and develop as a professional
• Update customers throughout the day on the technician's progress

Skills and Experience

If you can achieve the above and find it fun and challenging, you have just the right amount of skill and experience.

What We Offer

• Medical Insurance — We pay 100% of your and your family's insurance premiums for health, dental, and vision.
• Competitive Pay
• New Technology — Including phone & access to integrated software.
• 401K Retirement Plan with company match.
• Paid Training
• Paid Time Off
• Paid Holidays
• Paid Uniforms
• A Family — This is last on the list because it's the most important. We care about our team and expect you to bring that same caring attitude when you join. We do much more than just work together. You'll enjoy our company outings and build life-long friendships at Lascko Services.

If you want to be part of something bigger than just a job, make this career move and find exactly what you're looking for. You will work in a place where you're appreciated by your team and customers, and where your work directly contributes to the success of the company. If this sounds like you, spend a little time learning about Lascko Services by visiting our website.

Equal Opportunity Employer