Dispatcher - DO & CO AG : Job Details

We are currently recruiting a Dispatcher who would love to join our enthusiastic DO & CO team and implement the best industry practices for our luxury airline catering operation in our New York Unit.

What we offer:

• Full-time employees are eligible for full healthcare benefits; Medical, Dental & Vision.
• A wonderful workplace to call home, events, and fun colleagues.
• A business where you can have a real impact, we re not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally.
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market.

Responsibilities:

• Supervise, motivate, and assist a large team of drivers and driver helpers (including schedules and documentation)
• Comply with all applicable rules/regulations. Receive important incoming calls/information from airline clients and the airport and communicate it to respective departments.
• Comply with all food safety and hygiene regulations as stated in the food safety management system handbook.
• Report problems with the food safety management system to their manager and the hygiene and food safety team
• Ensure all vehicles are in working condition (i.e., compliance, fueling, maintenance).
• Process all meal ordering information and reassure prompt and correct distribution to all involved departments.
• Perform other duties and responsibilities as assigned by management.
• Maintain safe workplace relaying general information to the public and other concerned parties regarding department policies, procedures, and applicable federal, state and local laws.
• Create and review reports as necessary.
• Update transportation databases.

In case you don t know who we are

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 32 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly sometimes beyond our own expectations.

Qualifications:

• Capable of working independently as well as in a team environment.
• Ability to meet requirements necessary to obtain a PANYNJ ID (Port Authority NY/NJ) per TSA regulations and, more specifically, 49 CFR 1542.209).
• Excellent planning and coordination skills.
• Team leader qualities and outstanding communication skills.
• Dedication and attention to detail with regards to customer service.
• Solution seeker and effective decision maker.
• Hands-on to make sure all flights are successfully dispatched on time.
• The ability to manage to quickly overcome any deficiencies in the transportation department.
• Flexibility (different shifts - night, weekends, holidays)
• Minimum 1 year of work experience in a similar role.
• Proficient computer skills (Particularly Microsoft Word, Excel, Outlook, etc.)