Director/Senior Managing Consultant, Services Business Development-Community Institutions - Mastercard : Job Details

Mastercard Services is the professional services arm of Mastercard Worldwide, providing payments-focused consulting, marketing, information, and risk management services to financial institutions and merchants worldwide. With its unique category expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, Mastercard Services addresses the challenges and opportunities of its clients, enhances Mastercard's strategic and tactical performance and establishes Mastercard's global thought-leadership pre-eminence. The Services team and solutions fuel growth globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Business Experimentation, Personalization, Market Insights, Security Solutions, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including financial services, retails & commerce, and digital, partnerships. As a member of our Business Development team, you will be at the frontline of generating excitement and demand for our unique solutions. We value individuals who possess consultative sales management experience, exceptional analytical and problem-solving skills, comfort in navigating complex sales processes (including responses to RFPs) and the ability to form and manage successful lasting client relationships.

This role will be responsible for supporting our Community Institutions, USFI segment Role Description and Major Responsibilities:

• Lead sales calls and new client development across all Services Business for an assigned set of accounts in community institutions
• Deliver against sales targets for existing accounts and/or contribute to Mastercard Worldwide deal bids
• Capture senior and mid-level clients' implicit business needs in addition to articulated requests, and identify most critical aspects of the problem
• Translate objectives into key hypotheses and structure work for large/complex projects or ill-defined problems
• Contribute to formal and informal pitches, from storyboarding through face-to-face presentation
• Create succinct, persuasive written materials tailored to the level of the audience
• Contribute to project delivery, quickly identifying shortcomings in projects and take remedial action
• Manage complete capture of assignment knowledge and drive to ensure it is available firm-wide (knowledge management)
• Contribute as a thought leader to the development of intellectual capital, point of views, articles, and blogs
• Leverage deep knowledge of all the Mastercard Services capabilities and how they fit together to offer new innovative solutions

All About You Experience:

• Undergraduate degree required
• MBA or relevant post graduate degree recommended

Experience:

• A strong background in payments, ideally with direct experience in Community Institutions or selling to them.
• Proven ability to build trusted, long-term partnerships with clients.
• Exceptional ability to frame opportunities from the customer's perspective.
• Demonstrated success managing client clusters and driving growth using consultative sales approaches.
• Outstanding verbal, written, and presentation skills, paired with a creative and results-oriented mindset.
• Experience working in cross-functional teams and fostering innovation across diverse groups.

Corporate Security Responsibility:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.