Director Salesforce for Communications and Media - TATA Consultancy Services : Job Details

• Generate proactive demand through solution-led selling and other instruments
• Customer liaison through thought leadership-led CXO engagement
• Own and manage Salesforce-focused deals
• Identify new opportunities and work collaboratively across diverse global teams toward successful deal closure
• Solution-led selling
• Leverage domain expertise to identify problems to solve across the Communications and Media value chain
• Leverage technical expertise to identify solutions
• Influence partner engagement
• Work with Salesforce on joint sales pursuits, solution developments and marketing activities
• Be able to demonstrate solutions

• Overall, 10-15 years of IT experience
• 5+ years of experience in CRM implementation projects (preferably SFDC but not mandatory)
• Excellent understanding of Telecom or Media CRM journeys (Salesforce or Siebel/ Amdocs/ Netcracker/ Hansen)
• 2+ years in CX consulting working with customers identifying and solving business problems
• At least 1 Telecom BSS or Media transformation program experience within the last 5 years with in-depth understanding of industry domain and trends
• Ability to manage diverse team and project stakeholders (Customer & TCS management, Salesforce)
• Experience in working with teams based in multiple time zones
• Innovation & growth mindset
• Willingness to learn and work in Salesforce

Salary Range: $147,000-$203,000 a year

Director

Full-time

Marketing, Public Relations, and Writing/Editing

IT Services and IT Consulting