Director, Retail & Attractions - GREAT WOLF LODGE : Job Details

Responsible for the daily operation of all retail areas including gift shops and attractions. Oversees all merchandising functions including store display and design, inventory, tracking and analyzing, merchandise purchasing, par levels and pricing, merchandise/materials sourcing. Manages staff of managers, supervisors, leads, pack members to including interviewing, hiring, scheduling, performance reviews, and corrective action. Drive employee engagement and ensure employees deliver sales based services by engaging every guest, every time. Provide training and coaching for team on how to deliver guest experience and revenue results. Build a comprehensive retail & attractions strategy by outlet ensuring that the strategy aligns with overall corporate strategic direction. Owns, drives and grows the entertainment function within the lodge focused on character activations, kids activites and family experiences. Build and maintain accurate budgets including building framework for annual & f...Retail, Director, Operations, Business, Hotel, Manager, Strategy