Director, Program - Transitional Housing - Women In Need, Inc. (Win) : Job Details

Join to apply for the Director, Program - Transitional Housing role at Women In Need, Inc. (Win).

This position oversees the management of a transitional family residence serving families with children, ensuring compliance with NYS OTDA, NYC DHS, and Win guidelines.

• Supervise multidisciplinary team including Social Service Supervisors, Housing Coordinators, Case Managers, and Administrative Assistants.
• Coordinate services with Employment, Child Care, and Recreation staff to provide integrated support to residents.
• Provide coaching, training, and staff development, including orientation for new staff.
• Ensure compliance with Win's policies, including performance evaluations and staff performance concerns.
• Model and promote Evidence-Based Practices (EBP), Trauma-Informed Care (TIC), and Motivational Interviewing (MI).
• Monitor documentation in CARES database and support staff in using EBP with clients.
• Establish community linkages for services like medical, mental health, and substance abuse.
• Monitor program effectiveness in housing, employment, and family stability outcomes.
• Develop and implement procedures to ensure quality service.
• Maintain a safe environment, oversee security and maintenance, and ensure regulatory compliance.
• Manage expenditures, petty cash, and program cards in accordance with policies.
• Participate in community organizations, serve as liaison, and represent Win at meetings and conferences.
• Establish a Community Advisory Board and participate in staff hiring and other duties as needed.

• On-call 24/7.
• Ability to ascend/descend stairs and travel within NYC for meetings and training.

• Commitment to Win's mission and values.
• MPH, MSW, or MA in Health/Social Services.
• At least 5 years in human services, including 3 in supervisory roles managing budgets and staff.
• Knowledge of EBP, MI, TIC, and ability to manage boundaries and cultural reflexivity.
• Excellent organizational, communication, and interpersonal skills.
• Knowledge of CARES and MS Office preferred; bilingual in English/Spanish a plus.

• Leadership, facilitating change, performance management, expertise development, and collaboration.

Win is committed to an inclusive, diverse workplace and encourages candidates of all backgrounds to apply. We provide equal employment opportunities without regard to protected categories.