Director, Product Management - Global SME Loyalty - Mastercard : Job Details

We are seeking a highly skilled and visionary Director, Product Management to lead the implementation and go-to-market of innovative loyalty offerings. This individual will partner across the design and execution of solutions that transform the way small and medium-sized enterprises (SMEs) and their customers engage with loyalty. The ideal candidate will bring deep expertise in loyalty ecosystems, a strong understanding of SME business needs, and the ability to balance technical execution with a relentless focus on customer experience. Key Responsibilities - Define and drive the product vision for next-generation loyalty offerings tailored to SMEs. - Lead the end-to-end product lifecycle: which includes active participation in product ideation, roadmap prioritization, requirements gathering, design, build, launch, and optimization. - Ensure seamless execution of loyalty programs, collaborating closely with cross-functional teams to deliver flawless results. - Partner with cross-functio...Product Management, Director, Loyalty, Management, Customer Experience, Product, Business Services