Job Location : Waltham,MA, USA
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Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeThermo Fisher aims to accelerate customers' Lab-of-the-Future journeys by unifying our instrument, reagent, and software portfolio into a connected Digital Lab Operating System.As Director, Product Management, you will own product-market fit, vision, and commercial success for this platform. Partnering with R&D, commercial, and service teams worldwide, you will turn fragmented capabilities into a single, differentiated solution that creates a unique customer experience through compelling laboratory software.What will you do:Strategic Vision: Define and maintain a 3-year product vision and investment thesis for the Digital Lab of the Future, grounded in Thermo Fisher's mission and 4i Values. Prioritize where to build, buy, or partner to close capability gaps and maximize ROI.Customer & Market Insight: Segment the global lab-software market (biopharma, CDMO, academia, industrial, etc.) and validate product-market fit through direct customer discovery across regions (AMER, EMEA, APJ). Translate insights into business-case-backed epics that tie software adoption to increased scientific activity.Portfolio Governance: Own the end-to-end lifecycle for a portfolio of modules and APIs—from concept to retirement—ensuring cohesive UX, data model, and commercial packaging. Set and track OKRs (ARR, NPS, attach rate to hardware, cost-to-serve).Cross-Functional Leadership: Drive a unified roadmap across multiple product managers, engineering teams, UX, commercial, and support teams; resolve trade-offs and dependencies. Facilitate architecture and standards alignment so modules integrate “out of the box.”Go-to-Market & Adoption: Partner with Marketing & Sales Enablement to craft value propositions and pricing / bundling strategies spanning software, instruments, reagent and consumables. Support Design Consulting and Customer Success teams to execute change-management programs at customer sites.Executive Communication: Deliver crisp, data-driven updates on progress, risks, and investment needs; influence decisions across divisional boundaries.How will you get here:EducationBachelor's in Engineering, Computer Science, Life Sciences, or related field preferred; MBA or advanced technical degree preferred.Experience
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