Director Policies & Procedures - Harris Health System : Job Details

Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.

Job SummaryThe Director, Policies and Procedures works under the direction of Harris Health Systems Executive Vice President, Chief Compliance and Risk Officer. This position is responsible for directing and assisting Harris Health regarding documentation standardization, management, and all associated initiatives and supporting process analysis and development. The duties performed by this position impact and support the organization's accreditation and regulatory compliance, both clinical and non-clinical operations, and clinical practice. This position will work directly with Senior Executive Leadership, Medical Staff, Corporate Compliance, Accreditation, the Harris County Attorney's Office, and other personnel in the organization in the performance of assigned duties. This position ensures organizational documentation standardization is in compliance with accreditation and regulatory standards, including, but are not limited to DNV Accreditation Standards, Centers for Medicare and Medicaid Guidelines, Texas Department of Health and Human Services regulations, state law, and other regulatory and accrediting bodies, i.e., Cancer Registry, Stroke Center Certification, Trauma Center Certification, etc.Minimum QualificationsDegrees:Bachelors degree in Technical Communications, English, Journalism, Business, or related field required.Masters degree MBA, MHA, MPH, JD, or similar degree preferred.Work Experience: Seven (7) years work experience in the development of policies, procedures, or similar documents, including technical writing experience.Management Experience: Five (5) years of management experience in policies, procedures, or similar documents; project management; performance improvement.Communication Skills: Above Average Verbal (Heavy Public Contact), Exceptional Verbal (e.g., Public Speaking), Writing / Correspondence, Writing / ReportsProficiencies: MS Access, MS Excel, MS Word, Personal Computer, TypingJob AttributesKnowledge/ Skills/ Abilities: Analytical, Design, Mathematics, Medical Terms, Research, StatisticalWork Schedule: FlexibleOther Requirements: Critical thinking and problem solving skills; Planning and organizing skills; Decision-making capabilities; Influencing and leadership; Delegation; Team work; Negotiation; Conflict management; Adaptability;Equipment Requirements: Regular office equipment