Director, People Operations, Total Rewards - Maven Clinic : Job Details

Director, People Operations, Total Rewards – Maven Clinic

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Maven has received multiple awards for innovation and workplace excellence. To learn more, visit mavenclinic.com.

We're looking for a Director, People Operations, Total Rewards to own our compensation, equity, and benefits programs, scale internal HR processes, systems, and analytics, and design employee policies and rewards strategy. The ideal candidate will have deep experience in building innovative and scalable rewards programs and systems for a late-stage tech company.

• Lead a high-performing People Operations team, promoting collaboration, accountability, and continuous skill growth.
• Partner with leaders on compensation strategy, including evolving our compensation philosophy and equity programs.
• Lead compensation reviews and open enrollment cycles, analyzing market data and best practices to create market-competitive reward packages.
• Oversee HRIS systems and processes; evaluate and implement tools and optimize HR workflows.
• Drive analytical rigor and present people data to inform strategic decision-making and planning.
• Own the strategy, design, and administration of Maven's benefits offerings to ensure competitiveness and inclusivity.
• Innovate and respond to changing business realities; ensure compliance with applicable legislation and inclusivity for a hybrid, global workforce.
• Lead change management and communications of rewards philosophy with leaders, managers, and the company.
• Partner with HRBPs, People Ops, and business leaders to design and execute Maven's performance management and talent review strategy; oversee end-to-end administration of these programs.
• Evolve people policies with the HRBP team to meet changing business needs and provide clarity for employees.
• Collaborate with internal and external stakeholders on rewards initiatives, process improvements, and change management.

We're looking for you to bring:

• 10+ years of experience in total rewards strategy & administration and HR Operations
• Extensive experience designing and executing employee and executive reward programs for healthcare and hyper-growth technology companies
• Strong ability to partner with internal senior stakeholders
• Deep analytical skills to translate data into insights; budgeting and modeling capabilities
• Proven ability to manage multiple concurrent projects with a strong compensation and equity focus
• Hands-on leadership with an ownership mindset
• Ability to influence a diverse group of stakeholders across technical and non-technical domains
• Strong proficiency in Google Suite and Excel/Sheets (pivot tables, VLOOKUPs, etc.)

Preferred Qualifications:

• Familiarity with ADP WFN, Pave, Culture Amp, Lattice
• Public or late-stage private company experience
• Experience working with non-exempt populations

The base salary range for this role is $191,000-$225,000 per year. You will also be entitled to stock options and benefits. Individual pay decisions are based on qualifications, experience, and skillset.

Maven embraces a flexible hybrid work model. This role is open to candidates in the New York Metropolitan area or remote from within the US. For those in the New York City office, in-person collaboration is encouraged three days a week (Tuesday, Wednesday, Thursday).

Benefits designed to support health, well-being and career development include: Maven for Mavens platform access, wellness partnerships, hybrid work options, parental leave, professional development stipend, career coaching, 401K matching for US-based employees, and more. Some benefits are exclusive to US-based, full-time employees.

Maven Clinic is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Details about security and contact information are provided by Maven through official channels.