Director, Patient Experience Transformation - Cancer Services - University of Chicago Medicine : Job Details

Join a world-class academic healthcare system, UChicago Medicine, as the Director, Patient Experience Transformation - Cancer Services responsible for shaping a culture of empathy, service delivery, and experience management at UChicago Cancer Pavilion, part of the UChicago Medicine health system. The Director, Patient Experience Transformation - Cancer Services will lead system-wide strategies to transform the oncology patient and family experience, advance workforce engagement, and foster a compassionate and inclusive environment for all who deliver and receive cancer care and services. Under the leadership of VP, Chief Consumer Experience Officer and VP, Chief Administrative Officer, Cancer Services, the Director will lead the advancement of human-centered design and culture transformation to achieve highest level of service and experience. The Director will collaborate with interdisciplinary teams to align institutional goals with the lived experiences of patients, families, and st...Director, Cancer, Patient, Leadership, Continuous Improvement, Experience