Director Patient Access and Digital Experience - UnityPoint Health : Job Details

Patient Access and Experience. Design strategy and leads team of resources to implement, operationalize, and maintain digital communications utilizing digital platforms that contribute to a differentiated patient, provider, and community experience Lead the My. UnityPoint (My. UP) operationalization, strategy, and review. Leads the strategy related to building out the ideal path to timely access to care and digital experiences. Builds and maintains the patient and consumer engagement strategy in partnership with key resources, such as marketing and revenue cycle. Leads access strategy, operationalization, and review of self-service scheduling tools in partnership with key resources, such as marketing and ambulatory operations. Partners with Virtual Care team on ambulatory virtual care execution. Leads strategies leveraging technology and digital workflows to deliver a differentiated experience for UnityPoint Health patients and consumers. Leads access and schedule optimization in...Patient Access, Director, Digital, Experience, Patient, Business Development, Healthcare, Business Services