Director Operations - Crescent Hotels & Resorts : Job Details

Join to apply for the Director of Operations role at Crescent Hotels & Resorts.

Key Responsibilities:

• Oversee daily operations across departments, including F&B, Rooms, Housekeeping, and Engineering.
• Champion a service-centric culture aligned with Forbes 4-star standards.
• Serve as the hotel's second-in-command, acting as General Manager in their absence.
• Ensure operational excellence across all outlets, including restaurant, bar, in-room dining, and banquet/catering services.
• Drive F&B innovation, develop seasonal menus, beverage programs, and enhance guest experiences.
• Monitor food costs, labor efficiency, and outlet profitability.
• Lead and develop F&B leaders to achieve service excellence and brand consistency.

Qualifications:

• 5–7 years of progressive operations experience in luxury or lifestyle hotels, with strong F&B leadership.
• Experience in boutique or independent hotel environments preferred.
• Bachelor's degree in Hospitality Management or related field preferred.
• Deep knowledge of luxury guest service standards, F&B operations, and team leadership.
• Proficient in budgeting, labor management, and operational reporting.
• Flexible schedule, including nights, weekends, and holidays.
• Strong emotional intelligence, communication skills, and hands-on leadership style.

Why Join Us?

• Lead in one of Houston's most refined hospitality settings.
• Work with a passionate team committed to redefining luxury service.
• Competitive salary + performance incentives.
• Excellent benefits including medical, dental, vision, and PTO.
• Opportunity to influence the guest experience at a unique property.
• Soon to be a Curio Collection by Hilton Property.

Additional Details:

• Seniority level: Director
• Employment type: Temporary
• Job function: Management
• Industry: Hospitality

This job posting is active and not expired.