Director of Talent Aquisition - FreshDirect : Job Details

Direct message the job poster from FreshDirect

At FreshDirect, we are reinventing the grocery experience. Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people's home – faster, fresher, and smarter than anyone else.

We are not just a food company – we are a technology powered, customer obsessed team building the most innovative end to end food supply chain in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience and care.

We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients, then use smart data, automation, and logistics to get them to our customers' door at peak freshness. It's grocery shopping reimagined and we are just getting started.

If you are passionate about innovation, care about what people eat, and want to be part of a team doing what no one else is doing, come build future of food with us.

Position Summary

The Director of Talent Acquisition will lead the vision, strategy, and execution of FreshDirect's talent acquisition function, overseeing recruitment for both exempt and non-exempt roles across the organization. This leader will be responsible for building strong, diverse pipelines, optimizing recruiting processes, and ensuring a high-quality, inclusive candidate experience. The Director will partner with senior leadership to align hiring strategies with long-term business goals and drive initiatives that strengthen FreshDirect's employer brand.

Key Responsibilities

Strategic Leadership

Develop and execute a company-wide talent acquisition strategy that supports growth and workforce planning goals.

Partner with senior leaders and hiring managers to understand current and future talent needs.

Lead employer branding efforts in collaboration with Marketing to position FreshDirect as an employer of choice.

Design and implement internship and early career programs to build a sustainable pipeline of future talent.

Operational Excellence

• Oversee full-cycle recruitment for all business areas, ensuring an efficient, scalable, and inclusive process.
• Evaluate and optimize ATS and sourcing tools to improve time-to-fill, quality-of-hire, and candidate experience.
• Monitor and report on key hiring metrics (e.g., hires, time-to-fill, cost per hire, budget variances) to drive decision-making.
• Ensure compliance with all relevant employment laws and internal policies.

Relationship Management

• Build and maintain strategic relationships with external partners, community organizations, schools, and industry networks to expand sourcing reach.
• Serve as a trusted advisor to executives and hire teams on recruiting best practices and market trends.
• Lead, coach, and develop a high-performing recruiting team, setting clear expectations and fostering a culture of accountability and collaboration.
• Manage workload distribution and implement processes that drive team productivity and performance.

Education & Qualifications

• Minimum 7 years of experience in Talent Acquisition, with at least 3 years in a senior leadership role.
• Proven success in building and executing high-volume and strategic hiring plans.
• Strong knowledge of employment law and recruitment compliance.
• Experience managing or implementing ATS systems and sourcing platforms.
• Data-driven approach with the ability to interpret metrics and present actionable insights to leadership.
• Excellent communication, relationship-building, and stakeholder management skills.
• Bachelor's degree in human resources, Business, or related field preferred.

What we Offer

• Competitive Compensation: $120,000 – $160,000 based on experience and qualifications. Final pay will be discussed during the interview process.
• Time Off & Development: Generous PTO, tuition assistance (up to 20%), and ongoing learning and development opportunities, including leadership programs and job training for career advancement.
• Health & Wellness: Comprehensive medical, dental, vision, and voluntary disability benefits.
• Financial Security: 401(k) with employer match and life insurance.
• Location & Commute: Our state-of-the-art Bronx campus features an on-site gym, cafeteria, and employee market. We offer free on-site parking and a 24/7 shuttle service connecting to nearby MTA stations.
• Exclusive Perks: Enjoy a 20% employee discount on online orders and at our wine store, plus 50%+ off select products at our onsite FreshDirect Market.
• Milestone Gift: Celebrate your 6-month anniversary with a custom FreshDirect jacket.
• Partnership Perks: Access exclusive discounts through partnerships with the New York Yankees, Verizon, and the Federal Credit Union.
• Be part of a workplace that celebrates wins, encourages innovation, and values its people.

Seniority level

• Seniority levelDirector

Employment type

• Employment typeFull-time

Job function

• Job functionHuman Resources
• IndustriesFood and Beverage Manufacturing

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Tuition assistance

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